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Product Notices
Mesa 4
Mesa Pro
Mesa 3 Android
Mesa 3 Windows
Archer 3
Geode
Cedar Tablet
Uinta
Snowgage
Archive
HarvestMaster
Allegro 3
Product Notices
Lithium-Ion Battery Safety Notice
Mesa 2 Supply Constraints
Knowledge-base
Accessories (40)
Mounting Options and Specifications
Mesa 7-Inch Office Stand
Connecting a DSLR Camera to a Tablet
Broken hand strap or clip on Archer 3 or Archer 2
Barcode and RFID Connector Utilities
Calibrate the Compass for Mesa Tablets
Printer to use with rugged handheld computer
RFID options for rugged handheld computer
Camera options for the rugged handheld
MicroSD card compatibility in Android AOSP
Solar panel power supply
M2 Office Dock USB HDMI adapter will not duplicate display
Powering devices through bottom ports
Field carrying options for the Mesa
Depth sounder with the Field PC
Spectec SDW-822 MiniSD Wifi 802.11 adapter installation
Connecting a Field PC to an Apple computer
Radio (wireless, robotic) options
Flash memory card compatibility
Device not recognized immediately after Reset
Attached device not working or not recognized
USB Flash Drive compatibility
Stylus for the Mesa
Data Acquisition (direct analog signal input) on the Field PC
Recognizing a MicroSD Card
PC Card does not fit in Allegro PCMCIA card slot
Sierra Wireless Aircard cellular modems
Where to buy Allegro Field PC batteries
USB Host port compatible devices
Hemisphere GPS XF101 CF Extended Cap
Card device behavior in Windows Mobile Field PCs
Spreadsheets on the Field PC
Power Devices through Ports or Card Slots
Audio on the Field PC
Barcode scanner options
USB Host Mini to Full Adapter
Recommended SD and CF cards
Maximum SD and CF card height (length)
Control desktop PC with Field PC
Transfer files between Field PCs
Bluetooth (26)
Update Geode Connect Bluetooth Firmware
General Bluetooth troubleshooting in Windows 10
Windows Bluetooth Pairing for Devices Using SPP
Using ArcGIS Apps on iPhone and iPad with the Geode
Intermittent Bluetooth connection on Mesa 3 Windows
Wedge software for the Field PC
Using GPS on the Mesa 2
Long range Bluetooth options
Transfer files to smartphone
Bluetooth repeatedly drops connection
Bluetooth Incoming COM Port number
Known issues with built-in BT Manager in Windows Mobile
Bluetooth device will not re-connect
Connecting a Bluetooth Device to your Handheld
Bluetooth ActiveSync setup
Cannot remove or rediscover a Bluetooth device
Developing Bluetooth in software
Bluetooth with Carlson SurvCE
Bluetooth CDMA cellphone connection
Common connection issues with Bluetooth
Built-in Bluetooth has disappeared
Transfer files between Field PCs
Bluetooth options for the Archer
Bluetooth Setup with Socket drivers
Bluetooth issues after suspend and resume (off and on)
Installing Bluetooth
Communication (2)
Atlas Corrections: Time Required for Satellites to Converge
Cedar CT8 voice calling
Connection (17)
Update Geode Connect Bluetooth Firmware
Use Remote Connection Software to Control Your Device
Atlas Corrections: Time Required for Satellites to Converge
Geode Compatible Apple Devices
Screen Sharing from the Mesa 3
USB Cable Data Transfer from Android to Windows PC
Using ESRI ArcGIS Apps in Windows with the Geode
Geode Antenna Specifications
Connect the Geode GNS3 or GNS2 to iPhone or iPad
Tether a Mesa 3 Android to a Windows PC
Connect the Geode to Windows Devices
Using ArcGIS Apps on Android with the Geode
Using ArcGIS Apps on iPhone and iPad with the Geode
Transferring files with a Mesa Tablet
Connect the Geode to Android Devices
Cedar device not showing in File Explorer
Using the Mesa 2 as a desktop PC
Desktop Connection (ActiveSync or Windows Mobile Device Center) (26)
WMDC in Windows 11 or Windows 10
WMDC will not fully install, connect, or uninstall
Alternatives to Windows Mobile Device Center
Connecting many devices over time can cause issues with WMDC / ActiveSync
Remote file time stamp incorrect
Can not connect after resuming PC from sleep
WMDC does not always open and connect automatically
Permanent Guest connection to WMDC or ActiveSync
Connecting Allegro CE/DOS (F/PC) to Windows 7
First time connection to desktop computer
Allegro connection to Microsoft Windows Vista, 7, or 8 (Windows Mobile Device Center)
Infrared connection to ActiveSync
Cannot access Internet through ActiveSync or Network
USB Found New Hardware wizard when connecting to desktop PC
Network (VPN) conflict
Bluetooth ActiveSync setup
Data Automatic Transfer (Synchronization) Options
Corporate Security (Firewall or Virus Scan) conflict
USB connection issues with WMDC / ActiveSync
Serial connection issue with ActiveSync 4.5 and Windows XP
Serial cable connection to ActiveSync
USB connection to ActiveSync
ActiveSync connection issue with TDS Solo Field CE or Sokkia iMap
USB / Power Dock connection issues
Common connection issues with ActiveSync / WMDC
Connect Allegro to ActiveSync from the field
Display (LCD and Touchscreen) (32)
Use Remote Connection Software to Control Your Device
Display visibility and brightness in outdoor lighting
Best Practices for Capacitive Touchscreen
Camera image flicker on display of Mesa 2
Display upside down on Mesa 3 Windows
Stuck at white screen on Mesa 3 Windows
Take screen shot in Android
Touchscreen Troubleshooting on Mesa 3 Windows
Taking screen shots on a Mesa Windows Tablet
Pen mode for touchscreen on CT8
Screen goes black at Windows 10 login
Fix touchscreen on Mesa 2
Display appears to have burn in on Mesa 2
Display will no longer rotate
Prevent touchscreen disabled message
Mesa 2 goes to sleep with each tap on touchscreen
Recommendations for using capacitive touchscreen in cold or wet conditions
Backlight will not turn on
Gloves to Use with a Capacitive Touchscreen
M2 Office Dock USB HDMI adapter will not duplicate display
Touchscreen difficult to use with certain software apps
Home screen missing or not functional
Touchscreen not responding or accurate on A2
Touchscreen appears puffy or wavy
Operation of the capacitive touchscreen in heavy rain or snow
Cannot tap very precisely on capacitive touchscreen
Properly installing a screen protector sheet
Switching on-screen virtual text input method
Adhesive residue remains after removing a screen protector sheet
Display flicker or jitter
Protecting the display
Touchscreen not responding or not accurate
GPS (48)
Update Geode Connect Bluetooth Firmware
Conversion Tools for Transforming Geode Data
Geode Terminal Commands
Optimize Geode for Use Under Forest Canopy
Atlas Corrections: Time Required for Satellites to Converge
Improve data input to app from active port on Geode
Uinta - Coordinate Reference Systems
Improving GPS Accuracy in the Cedar CT8x2 and CT8
Mesa Pro EU GNSS settings changes not applying
Use NTRIP with the Geode
Geode is not seeing satellites
Accuracy of background imagery in mapping apps
Mesa Pro Cellular GNSS Settings and Correction Service Instructions
Geode GNS3 Activation or Subscription
Mapping Apps for Archer 3 and Allegro 3
GPS Set Up for Uinta
Use NTRIP with Geode and ArcGIS App
Using ArcGIS Apps on iPhone and iPad with the Geode
OS Location Services vs. Direct Connection to a GPS Receiver
Cannot Turn on Multi-GNSS on Geode Connect
GNSS/GPS Accuracy Explained
Geode appears to be inaccurate in good conditions
Fix internal GPS on Archer 2 or Allegro 2
ESRI Collector for ArcGIS on Mesa 3 or Mesa 2 with Windows
Accuracy Explanation and Demonstrations for Geode GNS2 and GNS1
Directional heading while navigating with GPS
Internal GNSS no longer working
Geode Not Connected to Android Device (Mock Locations Not working)
Internal GNSS unintentionally disabled after Windows Update on Mesa 2
GPS software not working well with built-in receiver
Common GPS receivers and settings
GPS does not immediately track current position
Using GPS on the Mesa 2
Raw GNSS data output for further differential correction
Recommended settings for ESRI ArcPad on Archer 2
GIS/GPS data collection software for Windows Mobile
GNSS software development
Installing gvSIG Mobile on field computer
Achieving optimal GPS accuracy
XF101 or GPS CF card not working
Continuous long term (vehicle) GPS tracking
GNSS (GPS) Data Post-Processing
Street Navigation apps for Microsoft Windows Mobile
Attached device not working or not recognized
Configure Archer with Hemisphere XF101 for GPS/GIS applications
Windows Mobile GPS or External GPS Settings
ESRI ArcPad crashes on resume
SiRF GPS receiver (Trimble XC) NMEA output
Installing Software or Updates (23)
iPhone and iPad Data Collection Apps to use with Geode GNS3 and GNS2
Uinta - Convert SHP file to DXF file
Install a barcode or barcode and RFID reader on a Cedar tablet
Geode GNS3 Activation or Subscription
Benefits of Android 11 for Mesa 3 Android model
Recommended Mobile GIS Data Collection Apps
Factory Reset CP3
Factory Reset the Cedar tablet
Snowgage links
Juniper Aspect training videos
Installing gvSIG Mobile on field computer
CAD programs for the rugged handheld computer
Soft Input Panel (SIP or virtual keypad) options
PDF file viewers
File Explorers for Windows Mobile
Microsoft Windows Mobile 6.1 for previous Archer Field PCs
TALtech CE-Wedge
DOS on the Field PC
Allegro model comparisons
Checking Allegro operating system release version
Daylight Savings Time Changes
Datalink or Lynx does not recognize COM port
Installing ESRI ArcPad 6.0.3
Internet or Network Connection (39)
Cellular network compatibility
Troubleshooting the Mesa Pro Cellular Modem
Static IP on Android
Cellular modem troubleshooting on Mesa 3 Windows
Apply an APN with Skylight
Inserting & Removing SIM Cards in Mesa
Cedar cellular network settings and compatibility
Enterprise security integration
Wi-Fi Troubleshooting on Mesa 3 Windows or Mesa 2
Where to find IMEI number in Android
File transfer with the Mesa 3 Android
Wifi network saved but not connected in Android
Accessing email on the rugged handheld
AT&T Wireless on Mesa 3 Windows
SIM card will not activate in Mesa 3 Windows
AT&T 3G data enabled SIM card not working
Wifi connected but no Internet in Android
Setting up a static IP address on Allegro 2 or Archer 2
Mesa 2 will not activate with Verizon
Mobile hotspot tethering
Network connection not working through Ethernet dock
Wifi drops connection
Repeated requests for password to the same Wifi network
Bluetooth PAN host connection
Network security certificate is expired or invalid
Accessing files in a shared folder on a network drive
Built-in Wifi has disappeared
Setting up a secure corporate network connection
Spectec SDW-822 MiniSD Wifi 802.11 adapter installation
Web browsers for Microsoft Windows Mobile
Internet options for your Field PC
Network Logon error message with automatic cellular connection
Cannot access Internet through ActiveSync or Network
Verizon Wireless Bluetooth DUN (Dial-Up Network) tethering
Bluetooth CDMA cellphone connection
AT&T cellular modem/phone connection
Control desktop PC with Field PC
Transfer files between Field PCs
Verizon cell phone connection
Keyboard or Virtual Keys (11)
Windows Login Keyboard Unresponsive
Re-assign Keys on a Mesa Tablet
On-screen keyboard settings and options
Automatic spell check and text prediction
Keyboard lock up or key not responding
Keypad buttons no longer responding on Mesa 2
Cosmetic cracks on keyboard buttons of Allegro 2
Enabling hardware button sounds reveal key repeats
Using and programming function keys on Allegro 2
Allegro keyboard not responding
Soft Input Panel (SIP or virtual keypad) options
Known Issues (3)
Limitations of waypoints feature in Geode Connect
Troubleshooting Removal of Virtual Ports
Geode not showing Galileo or Beidou satellites
Memory (Program and Storage) (18)
Back Up and Restore Android with Google
Recommended flash storage memory formatting
MicroSD card compatibility for Mesa 3 Windows
MicroSDXC card maximum capacity
MicroSD card compatibility in Android AOSP
Set to Factory Defaults (Clean Boot)
Internal storage memory performance and behavior
Stuck during the boot process
Data recovery from the Field PC
Flash memory card compatibility
Program memory (RAM) limitations and management
Load OS from card and restore hard drive
Data or job file corrupted or causing lock ups
Set Windows CE to Factory Defaults
No Bootable Sources Found
Preventing missing C_Drive issue
C_Drive missing from My Computer
Can't Boot- No Valid NK.BIN
Not Responding (Lock up) (46)
General Troubleshooting for Mesa Windows
Reset Forgotten PIN on Mesa 3 Android
Mesa 3 Android stuck during boot or not powering on
Stuck at Windows login password screen
General Troubleshooting for Mesa 3 Android
CRITICAL WARNING - Optional update from Windows Update can cause BSOD boot loop on Mesa 2
System devices not functioning after Windows Update on Mesa 2
Screen goes black at Windows 10 login
Factory Reset CP3
Factory Reset the Cedar tablet
Geode Not Connected to Android Device (Mock Locations Not working)
Mesa 2 stuck during boot at UEFI Shell
Mesa 2 will not power on
Set to Factory Defaults (Clean Boot)
Running slow or frozen on Mesa 3 Windows or Mesa 2
Data or job file corrupted or causing lock ups
Running slow or locking up
Windows Updates may delay booting or field work
Unit is frozen and will not power off or reset
Stuck during the boot process
System error during OS update
Allegro keyboard not responding
Large data files causing slow downs and lock ups
Handheld computer (display) will not turn on
Leica robotic Allegro lock up in Carlson SurvCE
System password has been unintentionally set
Reload Operating System
Bluetooth device will not re-connect
Allegro stuck loading Windows CE instead of DOS
Clean Windows Registry
Reset System
Restore System
Remove Power and Restore System
Windows Mobile stuck during boot
Battery appears not to charge
Load OS from card and restore hard drive
Display goes blank quickly after turning on
Touchscreen not responding or not accurate
Data or job file corrupted or causing lock ups
Set Windows CE to Factory Defaults
Stuck at Fast Warm Boot screen
No Bootable Sources Found
Preventing missing C_Drive issue
C_Drive missing from My Computer
ESD (Static) Protection Hardware Update
Can't Boot- No Valid NK.BIN
Other (7)
Geode GNS3M National Geodetic Survey (NGS) Antenna Calibration Info (ANTCAL)
TeamViewer remote control
Connecting Geonics instruments via Bluetooth to Mesa 2 or Mesa 3
Juniper Aspect to be migrated to Uinta software
Ember Equine has been migrated to Uinta software
Identify platform in software
Campbell Scientific PConnect CE on the Field PC
Power (Battery or External Supply) (53)
Shipping Lithium Ion Batteries
Mesa 4 Battery Information
Mesa Pro Power Input Requirements and Limits
Troubleshooting Power Issues on the Mesa 3
Mesa 3 Battery Information
Firmware updates for new battery packs
Power troubleshooting steps for Archer 3 and Allegro 3
Mesa Pro Battery Information
Geode will not charge
Power Input Requirements and Limits
End of service for previous battery packs for Mesa 2, Allegro 2, and Archer 2
Mesa 3 Android stuck during boot or not powering on
Old charger will not charge newer product model
Power Output for External Devices
One or both batteries are stuck at 7 percent charge
Unofficial battery packs may void warranty
Cold Temperature Effects on Battery Capacity
Mesa 2 will not power on
Red light flashes rapidly on Geode
Windows will not wake from Sleep
Battery may be difficult to access on some Mesa 2 units
Battery will not take a charge or unit will not turn on
Mesa 2 will not recognize or charge batteries
Mesa 2 goes to sleep with each tap on touchscreen
Solar panel power supply
Battery packs not lasting as long
Red battery screen appears on Archer 2 or Allegro 2
Power Monitor error message appears repeatedly
Handheld will not stay in suspend while charging
Dual battery pack charge and discharge behavior
Charging options and limits
Powering devices through bottom ports
Backup Battery Low error message
Power Fault state
Battery gets noticeably warm while charging
Handheld computer (display) will not turn on
Extended battery life
Battery appears not to charge to full
Battery appears to drain overnight
Power Devices through Ports or Card Slots
Battery will not hold a charge
Battery icon has disappeared
Power Off option not working
Battery compartment and bottom connectors are not water-tight
Battery pack will not charge to full
Blinking charge light on USB/Power Dock
Middle Charge Indicator LED blinking
Battery discharges while Field PC is off
Leica robotic radio modem
Charging battery in vehicles
Battery life less than when new
Reduced battery life after weekend or storage
Setting the battery level indicator
Security (3)
Reset Forgotten PIN on Mesa 3 Android
Disabling lock screen and automating login
Importance of system security on the Mesa 2
Serial COM Port (19)
Event Marker Input to Geode
Geode Antenna Specifications
Integrated serial COM port power on Mesa 3 Windows and Mesa 2
Program the RS-232 Port for the Mesa 3 Android
Change the Geode Serial Port Baud Rate
Geode Serial Port Pinouts and Functions
Remove Virtual COM Ports in Geode Connect
Wedge software for the Field PC
Internal ports on Geode
Default COM Port Number Assignments
Powering devices through bottom ports
Serial COM port pin out
Connecting Allegro CE/DOS (F/PC) to Windows 7
TALtech CE-Wedge
Power Devices through Ports or Card Slots
Serial cable connection to ActiveSync
Alternatives to serial cable
Serial port will not communicate
Lynx in Windows XP
Setup (11)
Getting Started with Uinta (Training Topics)
Geode Terminal Commands
Getting Started with Windows 11 on Mesa 4
Install Uinta
Default and Recommended Settings for GEODE
Uinta - Convert SHP file to DXF file
Geode GNS3 Activation or Subscription
Geode Reset
Using ArcGIS Apps on iPhone and iPad with the Geode
Windows 10 not activated on Mesa
Getting Started with Mesa 3 Windows
Software Development (46)
Disable automatic updates from Juniper Systems on Mesa 4
Use Remote Connection Software to Control Your Device
Platform and Device Identification in Software
Disable Virtualization in the Mesa 2
Developing iOS Apps for Use with Geode GNS3 and GNS2
How an Android app developer can keep a device connected while in Sleep
Program the RS-232 Port for the Mesa 3 Android
Geode Connect PC Install for Enterprises
Loading custom Windows OS image on Mesa 2 or 3
Suggestions for developer migration from Windows Mobile
Time synchronization on the rugged handheld computer
Geode GNS3 / GNS2 battery gauge commands
Developing Android apps to connect to the Geode
Developing apps to use GPS in Windows
How to get started writing an app for AOSP
Locking down features of the Mesa
Prevent touchscreen disabled message
Internal storage memory performance and behavior
Using and programming function keys on Allegro 2
GNSS software development
Developing apps for Microsoft Windows Embedded Handheld 6.5
Updating apps from Windows Mobile to Windows Embedded Handheld
Programmatically controlling the camera
Disabling the built-in camera
Locking down the rugged handheld
Java on the Field PC
Form app generators (rapid application development) and databases
Microsoft Embedded Visual Basic
Software Development Kits
Taking screen shots of the Field PC
Key codes on Windows Mobile Field PCs
Creating shortcuts in Windows Mobile
Creating software installs
National Instruments Data Acquisition PCMCIA in Allegro
Terminal (TTY) software for the Field PC
PocketDOS function keys
DOS on the Field PC
Microsoft Visual Studio compatibility
Control desktop PC with Field PC
Microsoft .NET Compact Framework 2.0 will not install properly
Recommended Development Software
Microsoft Visual Studio .NET 2003
Compiling for Windows CE 2.12 and 3.0
Disable auto-suspend timer API
Software Development Kit (SDK) Issues
Windows CE 2.12 to 3.0 upgrade debug issue
System Maintenance (36)
Potential corrosion on external ports and pins
Setting Windows to factory defaults
Chemical exposure can degrade case housing parts
Set Factory Defaults on Mesa 3 Android
Geode GNS3 Activation or Subscription
Create a Windows 10 Recovery Key for Mesa 3 or Mesa 2
Camera will not open on Mesa 3 or Mesa 2
Apply changes through Terminal to the Geode
General Troubleshooting for Mesa 2
What to do if clock is inaccurate on the Mesa Windows tablet?
Geode soft reset applies only to currently connected port
System devices not functioning after Windows Update on Mesa 2
Cleaning the Rugged Handheld Computer
Set Factory Defaults on Allegro 3 and Archer 3
Juniper Aspect Desktop will not run or stay opened
Factory Reset the Cedar tablet
CT8 ANDROID RECOVERY MODE
High performance mode on Mesa 2
CT5 set factory defaults
Clearing the TPM (Trusted Platform Module)
Clock losing time on Allegro 2 or Archer 2
Windows Mobile command prompt
System error during OS update
Backing up or archiving projects - Juniper Aspect
Issues when Checking for Updates in software
Basic Troubleshooting Steps for Windows Mobile
Clean Boot (restore system to factory defaults)
Windows CE/Mobile registry editors
Providing Technical Details
Allegro stuck loading Windows CE instead of DOS
Storing the Field PC during inactive periods
Factory reset the Allegro MX or TK6000
Storage Clean (format backup folder)
Daylight Savings Time Changes
System Backup of the Field PC
Flash Memory Maintenance
Training (18)
Getting Started with Uinta (Training Topics)
Uinta - Import Options
Uinta Auto-Configures Geode
Install Uinta
Recommended Mesa 3 Android Preferences for Efficient Data Entry in Uinta
Customize Forms in Uinta
Working with Uinta Project Templates
GPS Set Up for Uinta
Recommended Mesa 3 Windows Preferences for Efficient Data Entry in Uinta
Uinta - Search, Sort, and Filter Data
Uinta - Add a Line to the Map
Uinta - Add an Area to the Map
Uinta - Navigate to a Point on the Map
Uinta - Export Options
Overview of Uinta Projects
Uinta - How to Use a Cloud Enabled Project
Uinta - How to Use Offline Maps
Uinta - Add a Point to the Map
USB Host Port (7)
Transfer files to smartphone
USB Ethernet Adapter for Windows Mobile
Device not recognized immediately after Reset
USB Flash Drive compatibility
USB-to-Serial Adapter for use on Field PC
USB Host port compatible devices
USB Host Mini to Full Adapter