How does a rugged tablet differ from a consumer tablet?
Rugged tablets and handhelds are designed for more than a comfortable office-setting. You’ll find our rugged tablets in challenging and downright uninviting environments like dark and dusty warehouses, wet and muddy fields, and cluttered work vehicles that many people call their office. Bumps, drops, water and dust ingress, all the scary possibilities that will stop a consumer tablet won’t slow down a rugged tablet.
What makes a rugged tablet "rugged"?
The standards for rugged tablet testing are Military Standard Certified Testing against drops and Ingress Protection (IP) testing to protect against water and dust harming vital internal systems in the tablet. At Juniper Systems, we actually test beyond these standards. We test-to-fail which means we push our handhelds to the breaking point just like our customers do.
What kind of security features do rugged tablets offer for sensitive data?
Juniper products are fitted with a TPM (Trusted Platform Module) chip v2.0 which improves the security on your device with a cryptographic key to protect your work.
How do rugged tablets handle connectivity challenges in remote locations?
Juniper’s rugged tablets are 4G LTE multi-carrier capable, so you can choose the provider with the best coverage in your area.
Are there software or app limitations with rugged tablets compared to standard tablets?
Any software or apps that you can run on Windows 11 are compatible with Juniper’s rugged tablets.
What is the lifespan of a rugged tablet?
Lifespan is one of the features that really sets apart a rugged tablet from a consumer tablet. Rugged devices can last 10+ years with regular use.
What service plan or warranty is available with a Juniper rugged tablet?
Juniper offers a 2-year warranty on all of our products and a lifetime of phone, email and chat support. Even if a product becomes EOL (End of Life), we continue support for 3-5 years. Sometimes the data you have on your tablet is more valuable than the tablet itself. A Juniper rugged tablet provides greater physical protection over a consumer tablet; however, should your device need repairs, we prioritize recovering any data stored on the tablet.
How do rugged tablets enhance field service operations?
A rugged tablet can help a field service technician bridge the gap between office work and their work in the field and it replaces the age-old solution of pen and paper. A technician can easily pull up schematics and other diagnostic files to view while they are on the job. All-day battery life, powered mounting solutions, a sunlight-readable display and other features were designed specifically to help keep technicians more mobile and effective than ever before.
Can rugged tablets integrate with existing field service management systems?
Any program, software or app you run on your current Windows 11 computer will be compatible with a Juniper rugged tablet.
What are the considerations for choosing the right rugged tablet for specific field tasks?
With Juniper’s range of rugged tablets, field service technicians can find the perfect tablet for their day-to-day job. The Mesa Pro’s 10.1-inch screen shows more information at a time which requires less scrolling and recentering from the user. The Mesa 3’s smaller design is ideal for techs who use their tablet almost nonstop throughout the day. Other optional features can turn a Juniper rugged tablet into the tool you can’t live without, including barcode scanners, sensors and dedicated space for further expansions.