Reset Forgotten PIN on Archer 4

11 Nov 2024

If you forget the PIN for your Archer 4, you can perform a factory reset to erase the device and reset the PIN. 

CAUTION: Performing a factory reset permanently erases all data on the Archer 4.

Option 1: Using your Google Account

If you have signed in to your Google Account on the Archer 4, 

  1. Make sure the Archer 4 is connected to external power and is connected to Wi-Fi. 
  2. On another device, go to www.google.com/android/find/about or open the Find My Device app.
    • Sign in to your Google Account. 
    • Select the Archer 4 that you want to reset.
    • Select Factory reset device.
      Google resets the device.
  3. Sign in to the Archer 4 device with your Google account password. 
  4. Set up a new PIN and password.

Option 2: Return to a Certified Repair Center

If you have not signed in to Google with your Archer 4 or have forgotten your Google account credentials, you will have to return the device to a certified Juniper Systems repair center to be reset. To start the process, go to junipersys.com/support/repair-instructions

 

Reviewed & Approved: TC, 13NOV2024