Connect Allegro to ActiveSync from the field

2 Jun 2006

Note: This information is provided as a reference and does not imply that Juniper Systems will provide full support for or warranty the use of any specific third-party device, accessory, or software with a Juniper Systems product.

The following is an explanation of how to connect and synchronize ActiveSync from a remote location using a dial-up or other modem connection. In this process, it is also explained how to create a remote network between the Allegro and a desktop PC running Windows NT, Windows 2000, or Windows XP.

For a list of all methods for transferring data back to the office from the Allegro while in the field, please visit our website at:

Internet options for your Field PC

Creating ActiveSync Partnership

Microsoft ActiveSync version 3.8 or earlier must be installed on the desktop PC. Later versions of ActiveSync no longer support remote network connections.

Create an ActiveSync partnership with each Allegro using a standard connection method (such as USB or serial cable). To connect to Microsoft ActiveSync, follow the instructions provided on our website at:

First Time connection to ActiveSync

To establish an ActiveSync partnership, complete the following steps:

  1. After connecting for the first time to ActiveSync, the Create New Partnership window appears. Click Yes to create a new partnership, then click Next.
  2. Complete each step of the partnership setup, and then click on Finish.
  3. Disconnect the Allegro from the desktop PC and ActiveSync.

     

Enabling ActiveSync Remote Connection

To enable a remote connection in ActiveSync on the desktop PC, complete the following steps:

  1. Open the main Microsoft ActiveSync window on the desktop PC and then click on the File menu > Connection Settings menu item.
  2. Select to enable the "Allow network (Ethernet) and Remote Access Service (RAS) server connection with this desktop PC" checkbox.
  3. Click OK.

Enabling Microsoft Windows Dial-Up Connection

Microsoft Windows NT, 2000, and XP allow a remote PC (or device) to create a network connection with the single host PC. Make sure you have administrator rights on the host PC before you begin, or the dial-up connections are not allowed to connect. To enable a Windows dial-up connection, complete the following steps:

  1. On the desktop PC, click on the Start menu > Settings and/or Control Panel.
  2. Double-click on the "Network and Dial-Up Connections" icon in the Control Panel window.
  3. Double-click the "Make New Connection" icon.
  4. Click Next on the introduction screen.
  5. Select the "Accept Incoming Connections" connection type, and then click Next.
  6. Click on the checkbox for the dial-up modem with which you are going to receive remote calls, then click the Modem Properties button.
  7. Enter the modem settings required for connection. It is recommended to adjust modem settings to the top connection speed allowed by both the local and remote dial-up modem.
  8. Click on the Advanced tab and record the modem hardware settings.
  9. Click OK to close the Modem Properties screen, and then click Next.
  10. Select Do Not Allow Virtual Private Network, and then click Next.

  11. Select or create the Users you are allowing to connect through the dial-up connection. You can either create a username and password for each Allegro dialing in, or use the same one for all.

    Note: The password is case sensitive. Make note of the capitalization and spelling of both the username and password. The Allegro prompts the user to enter these exactly when connecting.

  12. After creating users in the Users screen, click Next.
  13. Select to enable TCP/IP, and then click the Properties button.
  14. Disable the Local Area Network or LAN selection.
  15. Check the Specify TCP/IP selection.

  16. Enter a series of addresses beginning with 192.168, in the IP Address fields. An example is a series from 192.168.11.1 to 192.168.11.100. Each Allegro must be assigned its own IP Address from this series.

    Note: Speak with your network administrator to make sure the series of IP addresses you select are not already in use or that the series does not interfere with other networks.

  17. Select the "Allow calling computer to specify your own IP address" checkbox, and then click OK.
  18. Click Next until you are at the Connection Name screen, and then click Finish.

Your dial-up connection has now been created on the PC. It is normal that your PCs dial-up modem does not appear under Device Name on the Connections screen. It automatically appears when a call is coming in and a connection is established.

Setting Allegro Dialing Properties

The Allegro needs to be set to dial phone numbers correctly through a dial-up modem. To set up the dialing properties, complete the following steps:

  1. On the Allegro Field PC, tap on the Start menu > Settings > Control Panel.
  2. Double-tap the Dialing icon.
  3. Change the Area and Country code to match the location of the Allegro.
  4. Tap the Edit button.
  5. Change the dialing patterns to match what the Allegro needs to dial to contact the host PC. Dialing 9 to reach an outside line while in an office is a default setting, and may need to be removed from the dialing patterns. If the Allegro is dialing a local phone number only, then leave the G in all three patterns.
  6. Press the Enter key to accept the dialing pattern changes.
  7. Tap OK to close the dialing properties.
  8. Close the Control Panel.

Enabling the Remote Network on the Allegro

The Allegro needs to be set up to dial out and establish a remote network. This is done using a PCMCIA card modem, external modem through COM port 1, a cell phone modem, or some other modem or network adapter to connect to the Allegro through various ports.

  1. Insert or attach the modem or connection device.
  2. If using an Allegro CE or CE/DOS Field PC, tap on the Start Menu > Programs > Communications > Remote Networking. Or if you are using an Allegro CX Field PC, tap on the Start menu > Settings > Network and Dial-up Connections.
  3. Double-tap the Make New Connection icon.
  4. Enter the name of the connection in the Name box.
  5. Select Dial-Up Connection type, and then tap Next.
  6. Select your modem or connection device from the Select a Modem drop-down list. If you have a dial-up modem attached to COM port 1 on the Allegro and it does not appear in the drop-down list, select Hayes Compatible on Com1.
  7. Tap the Configure button.
  8. Set the modem hardware settings to be the same as the connection settings used on the host PCs modem, and then tap OK.
  9. Tap on the TCP/IP Settings button.
  10. Uncheck the Use server-assigned IP address checkbox, and enter a unique IP address in the series of IP addresses that you specified for the host PC, and then tap OK.
  11. Tap the Next button.
  12. Type in the phone number the Allegro is dialing to connect to the host PC, and then tap Finish.

Connecting the Remote Network

After the Allegro and the host PC have been set up properly (i.e.- the cables have been connected and all the above steps have been completed), follow these steps to have the Allegro dial into the host PC and establish the remote network.

  1. Make sure the host PC is on and ready to receive incoming calls from the Allegro.
  2. Ensure that the Connections screen on the Allegro is open. If it is not, tap on the Start Menu > Programs > Communications > Remote Networking. Or if you are using Windows CE .NET, tap on the Start Menu > Settings > Network and Dial-up Connections.
  3. Double-tap on the connection you created earlier. For details, refer to the previous "Enabling the Remote Network on the Allegro" section.
  4. Type the Username and password exactly as you set it up on the host PC to connect with the Allegro. Leave the Domain line blank. If you are not sure what the Username and password are, review the Enabling Microsoft Windows Dial-Up Connection section above.
  5. Tap the Connect button on the Dial-Up Connection screen.
  6. Wait for the Allegro to connect, and then press the Hide button to minimize the Connection screen.

The Allegro should now be connected to the host PC through a remote network. The final step is to establish communication through ActiveSync.

Establishing an ActiveSync connection through the Remote Network

To establish an ActiveSync connection through the Remote Network, complete the following steps:

  1. If you are using an Allegro CX Field PC, tap on the Start menu > Programs > Communications > RemotePCLink. Proceed to step 4.
  2. If you are using an older model Allegro Field PC, tap on the Start menu > Run.
  3. Type repllog /remote in the Open field, and tap OK. The ActiveSync window on the Allegro appears.
  4. Tap on the drop-down list arrow next to the Choose a method to connect to the selected desktop box and tap on the connection method you created previously.
  5. Tap on the drop-down list arrow next to Connect To: option and select the name of the PC you are connected with. (Commonly, only one PC name is shown, but if there are two, the network name of the host PC must be confirmed.)
  6. Tap on the Connect button.

It can take a minute or two before the ActiveSync connection is established. Once a connection is established, the Allegro and the desktop PC synchronize and the ActiveSync status window states, $UptoDate$. Tap the Synchronize button once to confirm that all data have been synchronized. With ActiveSync you can transfer or receive files between the host PC and the Allegro by synchronizing or copying and pasting files to and from the host desktop PC.

Note: This information is provided as a reference and does not imply that Juniper Systems will provide full support for or warranty the use of any specific third-party device, accessory, or software with a Juniper Systems product.

The following is an explanation of how to connect and synchronize ActiveSync from a remote location using a dial-up or other modem connection. In this process, it is also explained how to create a remote network between the Allegro and a desktop PC running Windows NT, Windows 2000, or Windows XP.

For a list of all methods for transferring data back to the office from the Allegro while in the field, please visit our website at:

Internet options for your Field PC

Creating ActiveSync Partnership

Microsoft ActiveSync version 3.8 or earlier must be installed on the desktop PC. Later versions of ActiveSync no longer support remote network connections.

Create an ActiveSync partnership with each Allegro using a standard connection method (such as USB or serial cable). To connect to Microsoft ActiveSync, follow the instructions provided on our website at:

First Time connection to ActiveSync

To establish an ActiveSync partnership, complete the following steps:

  1. After connecting for the first time to ActiveSync, the Create New Partnership window appears. Click Yes to create a new partnership, then click Next.
  2. Complete each step of the partnership setup, and then click on Finish.
  3. Disconnect the Allegro from the desktop PC and ActiveSync.

Enabling ActiveSync Remote Connection

To enable a remote connection in ActiveSync on the desktop PC, complete the following steps:

  1. Open the main Microsoft ActiveSync window on the desktop PC and then click on the File menu > Connection Settings menu item.
  2. Select to enable the "Allow network (Ethernet) and Remote Access Service (RAS) server connection with this desktop PC" checkbox.
  3. Click OK.

Enabling Microsoft Windows Dial-Up Connection

Microsoft Windows NT, 2000, and XP allow a remote PC (or device) to create a network connection with the single host PC. Make sure you have administrator rights on the host PC before you begin, or the dial-up connections are not allowed to connect. To enable a Windows dial-up connection, complete the following steps:

  1. On the desktop PC, click on the Start menu > Settings and/or Control Panel.
  2. Double-click on the "Network and Dial-Up Connections" icon in the Control Panel window.
  3. Double-click the "Make New Connection" icon.
  4. Click Next on the introduction screen.
  5. Select the "Accept Incoming Connections" connection type, and then click Next.
  6. Click on the checkbox for the dial-up modem with which you are going to receive remote calls, then click the Modem Properties button.
  7. Enter the modem settings required for connection. It is recommended to adjust modem settings to the top connection speed allowed by both the local and remote dial-up modem.
  8. Click on the Advanced tab and record the modem hardware settings.
  9. Click OK to close the Modem Properties screen, and then click Next.
  10. Select Do Not Allow Virtual Private Network, and then click Next.

  11. Select or create the Users you are allowing to connect through the dial-up connection. You can either create a username and password for each Allegro dialing in, or use the same one for all.

    Note: The password is case sensitive. Make note of the capitalization and spelling of both the username and password. The Allegro prompts the user to enter these exactly when connecting.

  12. After creating users in the Users screen, click Next.
  13. Select to enable TCP/IP, and then click the Properties button.
  14. Disable the Local Area Network or LAN selection.
  15. Check the Specify TCP/IP selection.

  16. Enter a series of addresses beginning with 192.168, in the IP Address fields. An example is a series from 192.168.11.1 to 192.168.11.100. Each Allegro must be assigned its own IP Address from this series.

    Note: Speak with your network administrator to make sure the series of IP addresses you select are not already in use or that the series does not interfere with other networks.

  17. Select the "Allow calling computer to specify your own IP address" checkbox, and then click OK.
  18. Click Next until you are at the Connection Name screen, and then click Finish.

Your dial-up connection has now been created on the PC. It is normal that your PCs dial-up modem does not appear under Device Name on the Connections screen. It automatically appears when a call is coming in and a connection is established.

Setting Allegro Dialing Properties

The Allegro needs to be set to dial phone numbers correctly through a dial-up modem. To set up the dialing properties, complete the following steps:

  1. On the Allegro Field PC, tap on the Start menu > Settings > Control Panel.
  2. Double-tap the Dialing icon.
  3. Change the Area and Country code to match the location of the Allegro.
  4. Tap the Edit button.
  5. Change the dialing patterns to match what the Allegro needs to dial to contact the host PC. Dialing 9 to reach an outside line while in an office is a default setting, and may need to be removed from the dialing patterns. If the Allegro is dialing a local phone number only, then leave the G in all three patterns.
  6. Press the Enter key to accept the dialing pattern changes.
  7. Tap OK to close the dialing properties.
  8. Close the Control Panel.

Enabling the Remote Network on the Allegro

The Allegro needs to be set up to dial out and establish a remote network. This is done using a PCMCIA card modem, external modem through COM port 1, a cell phone modem, or some other modem or network adapter to connect to the Allegro through various ports.

  1. Insert or attach the modem or connection device.
  2. If using an Allegro CE or CE/DOS Field PC, tap on the Start Menu > Programs > Communications > Remote Networking. Or if you are using an Allegro CX Field PC, tap on the Start menu > Settings > Network and Dial-up Connections.
  3. Double-tap the Make New Connection icon.
  4. Enter the name of the connection in the Name box.
  5. Select Dial-Up Connection type, and then tap Next.
  6. Select your modem or connection device from the Select a Modem drop-down list. If you have a dial-up modem attached to COM port 1 on the Allegro and it does not appear in the drop-down list, select Hayes Compatible on Com1.
  7. Tap the Configure button.
  8. Set the modem hardware settings to be the same as the connection settings used on the host PCs modem, and then tap OK.
  9. Tap on the TCP/IP Settings button.
  10. Uncheck the Use server-assigned IP address checkbox, and enter a unique IP address in the series of IP addresses that you specified for the host PC, and then tap OK.
  11. Tap the Next button.
  12. Type in the phone number the Allegro is dialing to connect to the host PC, and then tap Finish.

Connecting the Remote Network

After the Allegro and the host PC have been set up properly (i.e.- the cables have been connected and all the above steps have been completed), follow these steps to have the Allegro dial into the host PC and establish the remote network.

  1. Make sure the host PC is on and ready to receive incoming calls from the Allegro.
  2. Ensure that the Connections screen on the Allegro is open. If it is not, tap on the Start Menu > Programs > Communications > Remote Networking. Or if you are using Windows CE .NET, tap on the Start Menu > Settings > Network and Dial-up Connections.
  3. Double-tap on the connection you created earlier. For details, refer to the previous "Enabling the Remote Network on the Allegro" section.
  4. Type the Username and password exactly as you set it up on the host PC to connect with the Allegro. Leave the Domain line blank. If you are not sure what the Username and password are, review the Enabling Microsoft Windows Dial-Up Connection section above.
  5. Tap the Connect button on the Dial-Up Connection screen.
  6. Wait for the Allegro to connect, and then press the Hide button to minimize the Connection screen.

The Allegro should now be connected to the host PC through a remote network. The final step is to establish communication through ActiveSync.

Establishing an ActiveSync connection through the Remote Network

To establish an ActiveSync connection through the Remote Network, complete the following steps:

  1. If you are using an Allegro CX Field PC, tap on the Start menu > Programs > Communications > RemotePCLink. Proceed to step 4.
  2. If you are using an older model Allegro Field PC, tap on the Start menu > Run.
  3. Type repllog /remote in the Open field, and tap OK. The ActiveSync window on the Allegro appears.
  4. Tap on the drop-down list arrow next to the Choose a method to connect to the selected desktop box and tap on the connection method you created previously.
  5. Tap on the drop-down list arrow next to Connect To: option and select the name of the PC you are connected with. (Commonly, only one PC name is shown, but if there are two, the network name of the host PC must be confirmed.)
  6. Tap on the Connect button.

It can take a minute or two before the ActiveSync connection is established. Once a connection is established, the Allegro and the desktop PC synchronize and the ActiveSync status window states, $UptoDate$. Tap the Synchronize button once to confirm that all data have been synchronized. With ActiveSync you can transfer or receive files between the host PC and the Allegro by synchronizing or copying and pasting files to and from the host desktop PC.