End of Support for Windows 10 Pro

7 Mar 2025

This information applies to Mesa 3 tablets running Windows 10 Pro.

Windows 10 Pro, which is running on some Mesa 3 tablets, will reach end of support on 14 October 2025. After this date, Microsoft will no longer provide free software updates, technical assistance, or security enhancements for Windows 10 Pro. To check your tablet's operating system, refer to How to Find your Operating System.

The table below details upgrade options available for tablets running Windows 10 Pro.

OPTION DESCRIPTION COST

Purchase Extended Security Updates (ESU) from Microsoft

 

The ESU program is a bridge between Windows 10 and Windows 11 and allows you to continue to receive security updates through an annual subscription service. To be eligible, the device must be running Windows 10, version 22H2. For more information on the ESU program, go to Extended Security Updates (ESU) program for Windows 10 | Microsoft Learn.

Organizations and businesses:
$61 per device, per year. The price doubles every consecutive year for a maximum of three years.

Individuals:
$30 per device. Available for only one year.

Update to Windows 10 IoT Enterprise LTSC

 

A Juniper authorized repair center can reimage the tablet and apply a new Windows 10 IoT Enterprise LTSC license. This Windows 10 edition has a longer support life cycle with support until 2032 and includes the ability to create a local account. To get started, fill out an Repair (RMA) Request Form.

$208 per device
Purchase a Mesa 4 or Mesa Pro rugged tablet The Mesa 4 7-inch tablet and Mesa Pro 10-inch tablet are the latest releases in the Mesa rugged tablet product line. These tablets run Windows 11 Pro or IoT Enterprise. Contact a Juniper sales representative for pricing and ordering details.

The Juniper Systems support team is available to answer your questions and help you find a solution that meets your needs. To reach the support team, email support@junipersys.com.

Risks of Doing Nothing

An outdated operating system increases your tablet's risk of malware and data breaches. Additionally, certain programs, such as web browsers and antivirus software, may stop functioning properly. For business users, running unsupported software can lead to regulatory compliance issues. To keep your tablet secure and performing optimally, upgrading to a supported version of Windows is essential.

Advantages of Windows 10 IoT Enterprise LTSC

Windows 10 IoT Enterprise LTSC delivers a stable and reliable operating system environment, with an extended lifespan that minimizes frequent upgrades. The following table summarizes the purpose and functionality of Windows 10 IoT Enterprise LTSC.

Windows 10 IoT Enterprise LTSC
  • Purpose: Designed for fixed-purpose devices where functionality and features remain constant for the life of the device. 
  • Device management: Offers advanced device management capabilities for managing a large number of devices in an enterprise or industrial setting.
  • Stability: Designed for stability and long-term support.
  • Security: Has robust security features and additional security options tailored for specialized devices.
  • Features updates: Receives security updates and critical fixes (no feature updates), allowing the user interface to remain more static over time. 
  • Lifecycle: Supported and serviced by Windows until 2032.

How to Find your Operating System

Juniper began installing Windows IoT Enterprise (instead of Windows 10 Pro) on Mesa 3 tablets manufactured on or after 18 October 2022. To see which operating system is running on your tablet,

  1. From your Mesa tablet, open Settings and select System > About.
    Or, select and hold the Start button and then select System.
  2. Under Windows specifications, check which edition and version of Windows your tablet is running.

 

Reviewed & Approved: DH, 03MAR2025