Wifi drops connection

2 Sep 2016

There are many potential causes for an active Wifi 802.11 connection to drop or stop working, such as the following.

• Unintentional roaming to an open network in range
• Walking out of range of the access point or the Wifi module in the data collector.
• Loss of line-of-sight between access point and data collector (objects blocking signal).
• Nearby 2.4-2.5Ghz signal interference.
• The Microsoft Wireless Zero Config (WZC) service conflicts with the current connection.
• Not having “Allow data connections on device when connected to PC” checked under Connection Settings when connecting to Windows Mobile Device Center (WMDC, formerly ActiveSync).
• Limited memory cache in older access point routers, preventing stable multiple simultaneous device connections to access point.
• Access point settings change, such as limiting to only unsupported 5Ghz connections.
• Limited shared bandwidth during simultaneous Wifi and Bluetooth connections on a data collector that uses a newer SOC (System-On-Chip) or other combination radio module.

   

For further information on these or for other ideas, please contact support@junipersys.com