Geode will not charge
15 Dec 2021
This article recommends the best way to charge the Geode.
The cable and wall charger the Geode is supplied with has been spec'd to charge the Geode fully. A USB port on a computer does not provide an adequate amount of power to charge the device.
Geode GNS3
Wall chargers:
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Cables:
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Geode GNS2 or GNS1 Wall chargers:
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Cable:
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An off-the-shelf cable may not charge the Geode completely because the electric current might not be sufficient. If your original cable is damaged or lost, you can order a replacement from our online store.
We recommend leaving the Geode GNS1 or GNS2 (or any of our products) plugged in over nights and weekends to ensure that you have a full battery at the beginning of each work day. If not using the Geode every day, it can be left plugged in for up to two weeks (potentially more). When storing the Geode for more than two weeks, a full battery can potentially be good for up to 6 months without being plugged in, though we still recommend plugging it in once a month to keep it topped off.
If the Geode will not charge, try charging it overnight even if there are no signs of life. If you cannot recover the battery, contact our repair center to replace the battery or charging port.