On-screen keyboard settings and options

23 Apr 2020

Updated 23 Apr 2020, original content from 3 Oct 2016:

There are several settings and options related to the on-screen keyboard in the full Microsoft Windows 10 Pro operating system on the Mesa 3 and Mesa 2.

If the on-screen keyboard will not appear at the Windows login screen even after tapping on a field, an automated Windows update may be in the process of installing. Tapping the on-screen Power > Restart may show update progress. Further details are at the following web page.

Stuck at Windows login password screen

If the on-screen keyboard is slow to respond to taps, disabling “Show text suggestions as I type” and/or other similar options may help. This under Start > Settings > Devices > Typing.

By default, the P3 hardware button is set to pull-up the on-screen keyboard when pressed. This setting can be viewed and changed in our custom Keypad settings utility. A major Windows update may make this stop working. If so, installing OS patch 17349 or later should fix it. If not, please contact support@junipersys.com for assistance. A technical solution may be described in the following article.

Re-assigning hardware keys on Mesa 3 and Mesa 2

A keyboard launch icon may appear in the bottom-right system tray. If this icon is not visible, tap and hold anywhere on the system tray (such as on the date and time) then select "Show touch keyboard button" from the menu which appears. You may also or alternatively need to go to Start > Settings > Devices > Typing, then enable the "Show the touch keyboard when not in tablet mode and there's no keyboard attached" option. Other options are also available in this screen, such as a full keyboard. Additional options are available in the Start > Settings > Ease of Access > Keyboard screen as well.

If some text fields appear to be too small such as for tapping on to bring up the on-screen keyboard, you may want to try adjusting the display scaling.

If you would like an alternative on-screen keyboard, many options are available. Some options are in the following list, though we have not tested these ourselves so do not guarantee how well they would work on a Mesa 2.

If you are running the Carlson SurvPC software on your Mesa 3 or Mesa 2 unit, a routine may run to disable the normal on-screen keyboard in Windows 10 when you have this software running and the setting is enabled in this software under Equip > Configure > General tab to "Use Virtual Keyboard". You may need to disable this software setting, or at least temporarily disable then enable the setting.