On-screen keyboard settings and options
12 Mar 2021
This article provides solutions to common issues with the on-screen keyboard for the Mesa 2 and 3.
No Keyboard on Login Screen
If the on-screen keyboard will not appear on the Windows login screen even after tapping on a field, an automated Windows update may be in the process of installing. To show the update progress, tap Power > Restart.
If you are on the login password screen for Microsoft Windows 10, and the on-screen keyboard does not appear automatically or after placing the cursor in the password text box field,
- Tap on the accessibility icon in the bottom-right corner.
- Select "On-screen Keyboard" to enter the password or pin.
Keyboard is Slow to Respond
If the on-screen keyboard is slow to respond,
- Tap Start > Settings > Devices > Typing.
- Disable “Show text suggestions as I type.”
Hardware Button Does Not Pull Up Keyboard
The P3 button is set by default to pull-up the on-screen keyboard when pressed. This setting can be viewed and changed in our custom keypad settings utility. A major Windows update may make this stop working. If so, installing OS patch 17349 or later should fix it.
Keyboard Icon is Not Visible
If the keyboard launch icon is not visible in the bottom right system tray,
- Tap and hold the date and time on the system tray.
- Select "Show touch keyboard button" from the menu.
If this doesn't work,
- Go to Start > Settings > Devices > Typing.
- Enable the "Show touch keyboard when not in tablet mode and there's no keyboard attached" option.
Other options, such as a full keyboard, are available on this screen.
Additional keyboard options can be found under Start > Settings > Ease of Access > Keyboard.
Text Fields are Too Small
If some text fields appear to be too small to tap on to bring up the on-screen keyboard, see our article about adjusting the display scaling.
Carlson SurvPC Disabled Keyboard
If you are running the Carlson SurvPC software on your Mesa 3 or Mesa 2 unit, it will replace the default on-screen keyboard with its own inside and outside of the software.
To avoid this, temporarily disable the custom on-screen keyboard in SurvPC by clicking Equip > Configure > General > Use Virtual Keyboard.
Alternative On-Screen Keyboards and Numpads
Some alternative on-screen keyboards and numpads are in the following list, though we have not tested these so we cannot guarantee how well they work on a Mesa 2.
Original article written October 3, 2016.