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TeamViewer remote control

10 Nov 2017

TeamViewer allows remote control of computers (such as the Mesa 2) over the Internet. When calling our support team, it can be helpful to first launch the following web link from the computer.

Windows - https://get.teamviewer.com/JS_Handheld

Android -

If you have a Mesa 2 that is running the optional Android 5.1.1 AOSP operating system, you will need to download the following file.

TeamViewer-Addon-10_11_2017.zip

After download to the Mesa 2, open the Astro file manager app, locate this file under Locations > Primary > Download, then open to extract and run TeamViewerQS.apk then TeamViewerQSAddon_teclast.apk in that order. You may be requested to enable installation of apps from unknown sources as is required.

When you run Teamviewer to allow an incoming session, after tapping Allow you must immediately press the bottom Home (circle) button within a second or two to continue. If not, then the unit may lock up and require reboot.