Update a Mesa 3 Battery for Use in a Mesa 4 Tablet

11 Jun 2024

The Mesa 4 uses the same battery as the Mesa 3 (JSPN 28000). You can use a Mesa 3 battery in a Mesa 4 tablet if you have updated the battery firmware to version 7A. The Mesa 4 cannot recognize a battery with firmware older than version 7A. (The battery that is included with your Mesa 4 will work with no additional battery firmware updating. It comes from the factory with the latest battery firmware.) The battery firmware update must be completed with the battery installed in a Mesa 3 Windows device. You cannot update the battery firmware using a Mesa 4 device.   

To update the battery firmware,

1. Install the battery you want to update in a Mesa 3 tablet.
2. Update the firmware on the Mesa 3, which also updates the battery firmware.
3. After the firmware update finishes, verify the battery firmware version.

• Go to the Start menu and select Device Info. 
• View the firmware version in Battery Status.
  
  
   
• Close the Device Info app.

4. Shut down the Mesa 3. (The red LED must be off.)
5. Remove the battery.

The battery can now be used in a Mesa 4 tablet.

Reviewed & Approved: AH, 11June2024