Stuck at white screen on Mesa 3 Windows

17 Feb 2021

There are many potential causes to being stuck at a white screen. For an immediate solution, briefly pressing the Power button to perform a Sleep and then again to resume may help. If not, then try holding the hardware Power button for 10 seconds to force a Restart. Or try performing a Hard Reset by holding the button for a full 20 seconds then attaching external power and briefly pressing the button again.

One specific possible cause to such an issue is that a remote display/control tool, such as LogMeIn or TeamViewer, has installed a DPMS (Display Power Management Signaling) driver. It has been reported that an installed DPMS driver can sometimes cause a white screen, usually when initially booting the unit from a full Shut Down particularly when Fast StartUp has been disabled. If such a driver is causing this issue, it can be uninstalled/removed as described at the following web page.

https://support.logmeininc.com/central/help/how-to-remove-the-dpms-driver

If that does not help or relate to your case, then some other possible general causes to such an issue are listed at the following web pages.