ESRI Collector for ArcGIS on Mesa 3 or Mesa 2

27 Jan 2020

ESRI Collector for ArcGIS running on a Mesa 3 or Mesa 2 unit with Windows (hereafter referred to as just Mesa) may encounter a system clock issue that can prevent GPS data collection as described at the following web page.

If the solutions at that web page do not help, you could also try performing a Hard Reset on the Mesa by tapping on Start > Power > Shut Down, wait until the screen and red LED turn off (which can take a minute), hold the hardware Power button for 20 seconds, release the button then attach wall charger, briefly press the Power button again, wait for the unit to complete boot, move to an outdoor open sky location, and then test ESRI Collector for ArcGIS again.

3 May 2018

It has been reported that setting up the ESRI Collector for ArcGIS software for use with the integrated GPS on the Mesa should be fairly intuitive similar to as described at the top of the following web page.

Using GPS on the Mesa 2

Some Mesa 2 units may need to have a group policy be removed as described at this web page.

Internal GNSS unintentionally disabled after Windows Update on Mesa 2

Though usually not needed, you can alternatively setup the internal receiver to appear as an external receiver in ESRI Collector. This is as described at the following web page.

For more direct and extensive assistance with ESRI Collector for ArcGIS, please refer to the following partner service.