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Product Notices
Mesa 4
Mesa Pro
Mesa 3 Android
Mesa 3 Windows
Archer 4
Geode GNS3
Geode GNS2
Cedar Tablet
Allegro
Uinta
Snowgage
Archive
HarvestMaster
Product Notices
Lithium-Ion Battery Safety Notice
Mesa 2 Supply Constraints
Legacy Products
Allegro 3
Archer 3
Mesa 2
Allegro 2
Archer 2
Cedar CP3
Mesa
Allegro MX
Allegro CX
Allegro CE
Allegro CE/DOS
Archer
Archer Longbow
Archer XF101
TK6000
Cedar CT5
Cedar CT7G
PRO 4000
JS600 Polycorder
Juniper Aspect
EmberEquine
Allegro MX Support
Downloads
Knowledge Base
Documentation
Developers
News
My Product
Allegro MX Knowledge-base
Accessories (20)
Mounting Options and Specifications
Printer to use with rugged handheld computer
RFID options for rugged handheld computer
Camera options for the rugged handheld
Solar panel power supply
Depth sounder with the Field PC
Connecting a Field PC to an Apple computer
Radio (wireless, robotic) options
Flash memory card compatibility
Device not recognized immediately after Reset
Attached device not working or not recognized
USB Flash Drive compatibility
Data Acquisition (direct analog signal input) on the Field PC
Recognizing a MicroSD Card
USB Host port compatible devices
Card device behavior in Windows Mobile Field PCs
Spreadsheets on the Field PC
Power Devices through Ports or Card Slots
Audio on the Field PC
Barcode scanner options
Bluetooth (9)
Wedge software for the Field PC
Transfer files to smartphone
Bluetooth repeatedly drops connection
Bluetooth Incoming COM Port number
Known issues with built-in BT Manager in Windows Mobile
Connecting a Bluetooth Device to your Handheld
Bluetooth ActiveSync setup
Cannot remove or rediscover a Bluetooth device
Developing Bluetooth in software
Connection (1)
Use Remote Connection Software to Control Your Device
Desktop Connection (ActiveSync or Windows Mobile Device Center) (18)
WMDC in Windows 11 or Windows 10
WMDC will not fully install, connect, or uninstall
Alternatives to Windows Mobile Device Center
Connecting many devices over time can cause issues with WMDC / ActiveSync
Remote file time stamp incorrect
Can not connect after resuming PC from sleep
WMDC does not always open and connect automatically
Permanent Guest connection to WMDC or ActiveSync
First time connection to desktop computer
Cannot access Internet through ActiveSync or Network
USB Found New Hardware wizard when connecting to desktop PC
Network (VPN) conflict
Bluetooth ActiveSync setup
Data Automatic Transfer (Synchronization) Options
Corporate Security (Firewall or Virus Scan) conflict
USB connection issues with WMDC / ActiveSync
USB / Power Dock connection issues
Common connection issues with ActiveSync / WMDC
Display (LCD and Touchscreen) (5)
Use Remote Connection Software to Control Your Device
Display visibility and brightness in outdoor lighting
Adhesive residue remains after removing a screen protector sheet
Protecting the display
Touchscreen not responding or not accurate
GNSS/GPS Technology (11)
GNSS/GPS Accuracy Explained
Common GPS receivers and settings
GIS/GPS data collection software for Windows Mobile
GNSS software development
Installing gvSIG Mobile on field computer
Achieving optimal GPS accuracy
Continuous long term (vehicle) GPS tracking
Street Navigation apps for Microsoft Windows Mobile
Attached device not working or not recognized
Windows Mobile GPS or External GPS Settings
ESRI ArcPad crashes on resume
Installing Software or Updates (8)
Installing gvSIG Mobile on field computer
CAD programs for the rugged handheld computer
Soft Input Panel (SIP or virtual keypad) options
PDF file viewers
File Explorers for Windows Mobile
TALtech CE-Wedge
DOS on the Field PC
Allegro model comparisons
Internet or Network Connection (11)
Enterprise security integration
Accessing email on the rugged handheld
Wifi drops connection
Repeated requests for password to the same Wifi network
Accessing files in a shared folder on a network drive
Built-in Wifi has disappeared
Setting up a secure corporate network connection
Web browsers for Microsoft Windows Mobile
Internet options for your Field PC
Cannot access Internet through ActiveSync or Network
Verizon Wireless Bluetooth DUN (Dial-Up Network) tethering
Keyboard or Virtual Keys (2)
Allegro keyboard not responding
Soft Input Panel (SIP or virtual keypad) options
Maintenance (1)
Potential corrosion on external ports and pins
Memory (Program and Storage) (4)
Data recovery from the Field PC
Flash memory card compatibility
Program memory (RAM) limitations and management
Data or job file corrupted or causing lock ups
Not Responding (Lock up) (11)
Running slow or locking up
Allegro keyboard not responding
Large data files causing slow downs and lock ups
Handheld computer (display) will not turn on
Leica robotic Allegro lock up in Carlson SurvCE
System password has been unintentionally set
Reload Operating System
Clean Windows Registry
Windows Mobile stuck during boot
Touchscreen not responding or not accurate
Data or job file corrupted or causing lock ups
Other (1)
Identify platform in software
Power / Battery (11)
Solar panel power supply
Backup Battery Low error message
Power Fault state
Battery gets noticeably warm while charging
Handheld computer (display) will not turn on
Extended battery life
Battery appears not to charge to full
Power Devices through Ports or Card Slots
Battery will not hold a charge
Battery discharges while Field PC is off
Leica robotic radio modem
Serial COM Port (7)
Wedge software for the Field PC
Default COM Port Number Assignments
Serial COM port pin out
TALtech CE-Wedge
Power Devices through Ports or Card Slots
Alternatives to serial cable
Serial port will not communicate
Software Development (16)
Use Remote Connection Software to Control Your Device
Time synchronization on the rugged handheld computer
GNSS software development
Locking down the rugged handheld
Java on the Field PC
Form app generators (rapid application development) and databases
Microsoft Embedded Visual Basic
Taking screen shots of the Field PC
Key codes on Windows Mobile Field PCs
Creating shortcuts in Windows Mobile
Creating software installs
National Instruments Data Acquisition PCMCIA in Allegro
Terminal (TTY) software for the Field PC
PocketDOS function keys
DOS on the Field PC
Microsoft Visual Studio compatibility
System Maintenance (9)
Cleaning the Rugged Handheld Computer
Windows Mobile command prompt
Basic Troubleshooting Steps for Windows Mobile
Windows CE/Mobile registry editors
Providing Technical Details
Storing the Field PC during inactive periods
Factory reset the Allegro MX or TK6000
Storage Clean (format backup folder)
System Backup of the Field PC
USB Host Port (6)
Transfer files to smartphone
USB Ethernet Adapter for Windows Mobile
Device not recognized immediately after Reset
USB Flash Drive compatibility
USB-to-Serial Adapter for use on Field PC
USB Host port compatible devices