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Product Notices
Mesa 4
Mesa Pro
Mesa 3 Android
Mesa 3 Windows
Archer 4
Geode GNS3
Geode GNS2
Cedar Tablet
Allegro
Uinta
Snowgage
Archive
HarvestMaster
Product Notices
Lithium-Ion Battery Safety Notice
Mesa 2 Supply Constraints
Legacy Products
Allegro 3
Archer 3
Mesa 2
Allegro 2
Archer 2
Cedar CP3
Mesa
Allegro MX
Allegro CX
Allegro CE
Allegro CE/DOS
Archer
Archer Longbow
Archer XF101
TK6000
Cedar CT5
Cedar CT7G
PRO 4000
JS600 Polycorder
Juniper Aspect
EmberEquine
Mesa Support
Downloads
Knowledge Base
Documentation
Developers
News
My Product
Mesa Knowledge-base
Accessories (18)
Mounting Options and Specifications
Printer to use with rugged handheld computer
RFID options for rugged handheld computer
Camera options for the rugged handheld
Solar panel power supply
Field carrying options for the Mesa
Depth sounder with the Field PC
Connecting a Field PC to an Apple computer
Radio (wireless, robotic) options
Flash memory card compatibility
Device not recognized immediately after Reset
Attached device not working or not recognized
USB Flash Drive compatibility
Stylus for the Mesa
USB Host port compatible devices
Spreadsheets on the Field PC
Audio on the Field PC
Barcode scanner options
Bluetooth (7)
Wedge software for the Field PC
Long range Bluetooth options
Transfer files to smartphone
Bluetooth repeatedly drops connection
Bluetooth Incoming COM Port number
Known issues with built-in BT Manager in Windows Mobile
Connecting a Bluetooth Device to your Handheld
Connection (1)
Use Remote Connection Software to Control Your Device
Desktop Connection (ActiveSync or Windows Mobile Device Center) (15)
WMDC in Windows 11 or Windows 10
WMDC will not fully install, connect, or uninstall
Alternatives to Windows Mobile Device Center
Connecting many devices over time can cause issues with WMDC / ActiveSync
Remote file time stamp incorrect
Can not connect after resuming PC from sleep
WMDC does not always open and connect automatically
Permanent Guest connection to WMDC or ActiveSync
First time connection to desktop computer
USB Found New Hardware wizard when connecting to desktop PC
Network (VPN) conflict
Data Automatic Transfer (Synchronization) Options
Corporate Security (Firewall or Virus Scan) conflict
USB connection issues with WMDC / ActiveSync
Common connection issues with ActiveSync / WMDC
Display (LCD and Touchscreen) (9)
Use Remote Connection Software to Control Your Device
Display visibility and brightness in outdoor lighting
Home screen missing or not functional
Touchscreen appears puffy or wavy
Properly installing a screen protector sheet
Switching on-screen virtual text input method
Adhesive residue remains after removing a screen protector sheet
Protecting the display
Touchscreen not responding or not accurate
GNSS/GPS Technology (10)
GNSS/GPS Accuracy Explained
Common GPS receivers and settings
GNSS software development
Installing gvSIG Mobile on field computer
Achieving optimal GPS accuracy
Continuous long term (vehicle) GPS tracking
Street Navigation apps for Microsoft Windows Mobile
Attached device not working or not recognized
Windows Mobile GPS or External GPS Settings
ESRI ArcPad crashes on resume
Installing Software or Updates (6)
Installing gvSIG Mobile on field computer
CAD programs for the rugged handheld computer
Soft Input Panel (SIP or virtual keypad) options
PDF file viewers
File Explorers for Windows Mobile
DOS on the Field PC
Internet or Network Connection (16)
Enterprise security integration
Accessing email on the rugged handheld
AT&T 3G data enabled SIM card not working
Setting up a static IP address on Allegro 2 or Archer 2
Mobile hotspot tethering
Network connection not working through Ethernet dock
Wifi drops connection
Repeated requests for password to the same Wifi network
Network security certificate is expired or invalid
Accessing files in a shared folder on a network drive
Built-in Wifi has disappeared
Setting up a secure corporate network connection
Web browsers for Microsoft Windows Mobile
Internet options for your Field PC
Network Logon error message with automatic cellular connection
Verizon Wireless Bluetooth DUN (Dial-Up Network) tethering
Keyboard or Virtual Keys (1)
Soft Input Panel (SIP or virtual keypad) options
Maintenance (1)
Potential corrosion on external ports and pins
Memory (Program and Storage) (4)
Data recovery from the Field PC
Flash memory card compatibility
Program memory (RAM) limitations and management
Data or job file corrupted or causing lock ups
Not Responding (Lock up) (6)
Running slow or locking up
Large data files causing slow downs and lock ups
Handheld computer (display) will not turn on
Windows Mobile stuck during boot
Touchscreen not responding or not accurate
Data or job file corrupted or causing lock ups
Power / Battery (10)
Shipping Lithium Ion Batteries
Power Input Requirements and Limits
Old charger will not charge newer product model
Solar panel power supply
Battery packs not lasting as long
Dual battery pack charge and discharge behavior
Backup Battery Low error message
Handheld computer (display) will not turn on
Extended battery life
Battery pack will not charge to full
Serial COM Port (4)
Wedge software for the Field PC
Default COM Port Number Assignments
Serial COM port pin out
Serial port will not communicate
Software Development (16)
Use Remote Connection Software to Control Your Device
Time synchronization on the rugged handheld computer
GNSS software development
Developing apps for Microsoft Windows Embedded Handheld 6.5
Updating apps from Windows Mobile to Windows Embedded Handheld
Programmatically controlling the camera
Disabling the built-in camera
Locking down the rugged handheld
Java on the Field PC
Form app generators (rapid application development) and databases
Microsoft Embedded Visual Basic
Taking screen shots of the Field PC
Creating software installs
Terminal (TTY) software for the Field PC
DOS on the Field PC
Microsoft Visual Studio compatibility
System Maintenance (6)
Cleaning the Rugged Handheld Computer
Basic Troubleshooting Steps for Windows Mobile
Clean Boot (restore system to factory defaults)
Windows CE/Mobile registry editors
Storing the Field PC during inactive periods
System Backup of the Field PC
USB Host Port (6)
Transfer files to smartphone
USB Ethernet Adapter for Windows Mobile
Device not recognized immediately after Reset
USB Flash Drive compatibility
USB-to-Serial Adapter for use on Field PC
USB Host port compatible devices