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Product Notices
Mesa 4
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Product Notices
Lithium-Ion Battery Safety Notice
Mesa 2 Supply Constraints
Archer 2 Support
Downloads
Knowledge Base
Documentation
Developers
News
My Product
Archer 2 Knowledge-base
Accessories (9)
Accessing email on the rugged handheld
Alternatives to Windows Mobile Device Center
AT&T 3G data enabled SIM card not working
Backlight will not turn on
Basic Troubleshooting Steps for Windows Mobile
Battery will not take a charge or unit will not turn on
Best Practices for Capacitive Touchscreen
Bluetooth PAN host connection
Bluetooth repeatedly drops connection
Broken hand strap or clip on Archer 3 or Archer 2
Camera options for the rugged handheld
Can not connect after resuming PC from sleep
Cannot tap very precisely on capacitive touchscreen
Charging options and limits
Chemical exposure can degrade case housing parts
Clock losing time on Allegro 2 or Archer 2
Cold Temperature Effects on Battery Capacity
Common connection issues with ActiveSync / WMDC
Common GPS receivers and settings
Connecting a Bluetooth Device to your Handheld
Connecting many devices over time can cause issues with WMDC / ActiveSync
Continuous long term (vehicle) GPS tracking
Corporate Security (Firewall or Virus Scan) conflict
Cosmetic cracks on keyboard buttons of Allegro 2
Data Automatic Transfer (Synchronization) Options
Data or job file corrupted or causing lock ups
Default COM Port Number Assignments
Depth sounder with the Field PC
Developing apps for Microsoft Windows Embedded Handheld 6.5
Directional heading while navigating with GPS
Disabling the built-in camera
Display visibility and brightness in outdoor lighting
Enabling hardware button sounds reveal key repeats
End of service for previous battery packs for Mesa 2, Allegro 2, and Archer 2
Enterprise security integration
Firmware updates for new battery packs
Fix internal GPS on Archer 2 or Allegro 2
Flash memory card compatibility
GIS/GPS data collection software for Windows Mobile
Gloves to Use with a Capacitive Touchscreen
GNSS (GPS) Spatial Reference Systems
GNSS software development
GNSS/GPS Accuracy Explained
Handheld will not stay in suspend while charging
Home screen missing or not functional
Internal storage memory performance and behavior
Internet options for your Field PC
Java on the Field PC
Keyboard lock up or key not responding
Known issues with built-in BT Manager in Windows Mobile
Large data files causing slow downs and lock ups
Locking down the rugged handheld
Long range Bluetooth options
Mobile hotspot tethering
Network connection not working through Ethernet dock
Network security certificate is expired or invalid
Old charger will not charge newer product model
Operation of the capacitive touchscreen in heavy rain or snow
PDF file viewers
Potential corrosion on external ports and pins
Power Monitor error message appears repeatedly
Powering devices through bottom ports
Prevent touchscreen disabled message
Printer to use with rugged handheld computer
Program memory (RAM) limitations and management
Programmatically controlling the camera
Raw GNSS data output for further differential correction
Recommendations for using capacitive touchscreen in cold or wet conditions
Recommended flash storage memory formatting
Recommended settings for ESRI ArcPad on Archer 2
Red battery screen appears on Archer 2 or Allegro 2
Remote file time stamp incorrect
Repeated requests for password to the same Wifi network
Running slow or locking up
Serial port will not communicate
Setting up a secure corporate network connection
Setting up a static IP address on Allegro 2 or Archer 2
Shipping Lithium Ion Batteries
Soft Input Panel (SIP or virtual keypad) options
Solar panel power supply
Spreadsheets on the Field PC
Stuck during the boot process
Suggestions for developer migration from Windows Mobile
System Backup of the Field PC
System error during OS update
Taking screen shots of the Field PC
Terminal (TTY) software for the Field PC
Touchscreen not responding or accurate on A2
Transfer files to smartphone
Unit is frozen and will not power off or reset
Unofficial battery packs may void warranty
Updating apps from Windows Mobile to Windows Embedded Handheld
USB connection issues with WMDC / ActiveSync
USB Host port compatible devices
USB-to-Serial Adapter for use on Field PC
Use Remote Connection Software to Control Your Device
Web browsers for Microsoft Windows Mobile
Wedge software for the Field PC
Wifi drops connection
Windows CE/Mobile registry editors
WMDC does not always open and connect automatically
WMDC in Windows 11 or Windows 10
WMDC will not fully install, connect, or uninstall
Bluetooth (6)
Connection (1)
Correction Services (1)
Desktop Connection (ActiveSync or Windows Mobile Device Center) (11)
Display (LCD and Touchscreen) (11)
Use Remote Connection Software to Control Your Device
GNSS/GPS Technology (9)
Installing Software or Updates (2)
Internet or Network Connection (13)
Keyboard or Virtual Keys (4)
Soft Input Panel (SIP or virtual keypad) options
Maintenance (2)
Memory (Program and Storage) (5)
Flash memory card compatibility
Not Responding (Lock up) (6)
Stuck during the boot process
Power / Battery (13)
Solar panel power supply
Powering devices through bottom ports
Serial COM Port (4)
Wedge software for the Field PC
Powering devices through bottom ports
Software Development (13)
Use Remote Connection Software to Control Your Device
Prevent touchscreen disabled message
Internal storage memory performance and behavior
GNSS software development
System Maintenance (5)
System error during OS update
USB Host Port (3)
Transfer files to smartphone
USB Host port compatible devices