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Mesa 3
Allegro 3
Archer 3
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Allegro 2
Archer 2
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Cedar CT8
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Allegro 2 Knowledge-base
Accessories (7)
Bluetooth (6)
Desktop Connection (ActiveSync or Windows Mobile Device Center) (9)
- Alternatives to Windows Mobile Device Center
- Can not connect after resuming PC from sleep
- Common connection issues with ActiveSync / WMDC
- Connecting many devices over time can cause issues with WMDC / ActiveSync
- Corporate Security (Firewall or Virus Scan) conflict
- Remote file time stamp incorrect
- USB connection issues with WMDC / ActiveSync
- WMDC in Windows 10
- WMDC will not fully install, connect, or uninstall
Display (LCD and Touchscreen) (9)
- Backlight will not turn on
- Can not tap very precisely on capacitive touchscreen
- Display visibility and brightness in outdoor lighting
- Gloves for use with capacitive touchscreen
- Home screen missing or not functional
- Operation of the capacitive touchscreen in heavy rain or snow
- Prevent touchscreen disabled message
- Recommendations for using capacitive touchscreen in cold or wet conditions
- Touchscreen not responding or accurate on A2
GPS (6)
Installing Software or Updates (1)
Internet or Network Connection (10)
- Accessing email on the rugged handheld
- AT&T data enabled SIM card not working
- Bluetooth PAN host connection
- Enterprise security integration
- Mobile hotspot tethering
- Network connection not working through Ethernet dock
- Repeated requests for password to the same Wifi network
- Setting up a secure corporate network connection
- Setting up a static IP address
- Wifi drops connection
Keyboard or Virtual Keys (5)
Memory (Program and Storage) (4)
Not Responding (Lock up) (5)
Power (Battery or External Supply) (12)
- Battery will not take a charge or unit will not turn on
- Charging options and limits
- Cold temperature affects on battery capacity
- Firmware updates for new battery packs
- Handheld will not stay in suspend while charging
- Old charger will not charge newer product model
- Power Monitor error message appears repeatedly
- Powering devices through bottom ports
- Red battery screen appears on Archer 2 or Allegro 2
- Regulatory Lithium warning label on packaging should not prevent shipments
- Solar panel power supply
- Unofficial battery packs may void warranty
Serial COM Port (4)
Software Development (13)
- Developing apps for Microsoft Windows Embedded Handheld 6.5
- Disabling the built-in camera
- Display or control Field PC on desktop PC, monitor, projector
- GNSS software development
- Internal storage memory performance and behavior
- Locking down the rugged handheld
- Platform and Device Identification in Software
- Prevent touchscreen disabled message
- Programmatically controlling the camera
- Taking screen shots of the Field PC
- Terminal (TTY) software for the Field PC
- Updating apps from Windows Mobile to Windows Embedded Handheld
- Using and programming function keys on Allegro 2
System Maintenance (7)
USB Host Port (2)
