After installing Microsoft Windows Mobile Device Center (WMDC), formerly ActiveSync, in the Microsoft Windows 10 operating system, you will likely also need to run the following utility to get it to function fully.

WMDC-fixes-for-Win10.msi

Full instructions for this utility are provided in this document.

WMDC-fixes-for-Win10.pdf

For our previous simple WMDC-Helper utility and additional suggestions, please see the full article.

Note: This material and information is provided as a limited service/reference and does not imply that Juniper Systems will provide full support for the use of any specific third-party software or hardware.

From the table below, select the version of Microsoft Windows Mobile Device Center (WMDC, formerly ActiveSync) which best meets your system requirements. After installation, if you are having difficulties running or connecting to WMDC, use the included "WMDC-Helper" or refer to our Support Knowledge Base.

* May not be compatible with the Microsoft Windows CE 2.12 or earlier operating system on the Allegro CE/DOS (F/PC) Field PC.

OS release 1.9.1 for the Allegro 2 is mainly for continued production of new units, but can be installed on previous units for consistency. See the release notes documents for more details of changes in all OS builds to date. For installation instructions and files, see the full article.

The following patch utility is for an Allegro 2 or Archer 2 unit that is repeatedly displaying a "Power Monitor" error message stating that you must reset the system. To install, copy the following file to the handheld, locate the file in the File Explorer on the handheld, and then tap on the file to run. A soft Reset will be requested after this is run.

A2-Power-Monitor-Patch.exe

For further details, see the full article.

The following Wifi patch implements a couple of Windows registry key changes which helps with connecting or tethering to certain model access points such as the Verizon Mifi Jetpack 7730L and similar mobile hotspots.

A2-Wifi-Regupdate.CAB

Click on the file above to save it (do not extract), copy it to the handheld, locate the file through File Explorer on the handheld, tap on the file to install, and then perform a soft Reset when prompted/completed. See below for additional previous information, which may still be needed.

May 2017

The Wifi whitelist utility is specifically for limiting the list of networks (SSID names) that are visible by and can be connected to the Allegro 2 or Archer 2 handheld. This can potentially help prevent interference by or unintentional roaming to unwanted nearby networks, particularly open networks.

Click on the file below to save it (do not extract), copy it to the handheld, locate the file through File Explorer on the handheld, and then tap on the file to install. After using this utility to enable the whitelist function and after entering all desired SSID names, tap OK to close the utility and then perform a soft Reset to apply.

WiFiWhitelistPatch.CAB

If needed, additional or alternative Wifi 802.11 troubleshooting methods are described at the following web pages.

• Repeated requests for password to the same Wifi network
• Wifi drops connection

   

We now offer our Mobile Connect utility software to purchase for use with the Allegro 2, Archer 2, previous product models, and potentially other mobile devices. This software allows a basic cable connection to a PC for file transfer. Further details and installation instructions are at the following links.

-Mobile-Connect-instructions.pdf

-https://blog.junipersys.com/how-to-use-mobile-connect-on-a-windows-mobile-handheld/

Installation files can be downloaded and extracted from the following link. A 7-day demo period is provided for each device prior to license purchase.

Mobile-Connect-Pkg.zip

After the 7-day demo has expired, a license can be purchased from the following link.

https://shop.junipersys.com/software/mobile-connect/

For more info, see the full article.

Click on the file below to download an optional custom GNSS (GPS) firmware version 04.08 update for units that have the integrated NVS NV08C CSM/MCM receiver (on Board Version 0.4.6.5 and previous units, as shown under System Info > System ID). This does not apply to units that instead have the integrated uBlox M8 series receiver (Board Version 0.4.7.0 and later). This update enables support for the Japanese MSAS (Satellite Augmentation System) as well as other improvements as noted at the NVS website and in the included document.

A2-NVS-GNSS-J0408.zip

Save then extract, copy the extracted files to the root directory (\My Device) or to an inserted MicroSD card in the A2, and then soft Reset (hold the Power button for 5 seconds).

Warning: This firmware update is provided as-is with no implied warranty. If issues are encountered after this firmware has been installed, you may need to press the "Restart GNSS" button under Settings > System > GNSS > GNSS System tab, then suspend and resume (briefly press the Power button).

Geode Connect for Microsoft Windows Embedded Handheld (formerly Windows Mobile) 6.5 can be used to connect the original Geode GNS1 model or can be used with the integrated GNSS receiver in the Allegro 2, Archer 2, and the original Mesa. For more details, see the full article.

The USB printer driver update for the Allegro 2 and Archer 2 adds better support for directly connecting PCL (3.0 or previous) compliant USB printers so they can be addressed by custom software applications on the LPT1 port. Click on the file below to download, save (do not extract), copy to the handheld, locate in File Explorer on the handheld, tap on the file to install, and then soft Reset the handheld.

A2-Printing-Patch.CAB

The A2 Bluetooth Wifi co-exist patch improves the stability of Bluetooth and/or Wifi connections on the Archer 2 or Allegro 2, particularly when both are being used simultaneously.

Download then copy the file below to the device, locate the file in File Explorer on the device, then tap once on the file name to install. It is recommended to have OS release 1.6.1 installed first, but is not absolutely required.

A2-BTWifi-coexist-Patch.CAB

Installing the following file utility will enable power on COM1 to behave similar to our previous product models which track the state of the pin 4 Data Terminal Ready (DTR) line. Click on the file link below to download/save the file, copy (do not extract) the file to the handheld, and then locate and tap on the file name in File Explorer on the handheld to install.

A2-Enable-Power-On-COM1.CAB

Devices which have been customized to actually be powered through the COM1 port pin 4 Data Terminal Ready (DTR) line, such as is provided on our previous product models, can continue to be powered through COM1 (through the pin 9 Ring-In line) on the Allegro 2 or Archer 2 by creating or purchasing a RI-to-DTR (pin 9 to 4) adapter cable (such as our part number 24938) as well as installing this utility.

For additional information (such as alternative COM1 power behavior options), please see the following knowledge base article.

Powering devices through bottom ports

Barcode Connector is a software utility for configuring, testing, and wedging data from the optional integrated barcode scanner. This utility is included in the operating system, and will appear automatically only when the expansion scanner hardware is detected. No separate download and install is necessary. See the Archer 2 or Allegro 2 owner's manual for instructions. Further details and related developer tools are at the following web page.

Development tools for the integrated Barcode Scanner

Click on the file name below to download the IDBlue Wedge utility software for use on our rugged handheld computer products such as the Mesa Rugged Notepad. This utility works with the IDBlue Wand Stylus (http://idblue.com/) to read UHF or HF RFID tags and input the data into whatever app text field currently contains the blinking cursor. Copy (do not extract) the "ID-Blue-Wedge-Install-2.0.0.1.CAB" file to the rugged handheld, locate the file in File Explorer on the handheld, and then tap on the file to install.

ID-Blue-Wedge-Install-2.0.0.1.CAB

Microsoft Office Mobile provides the ability to open and edit Word, Excel, and PowerPoint documents, as well as access Outlook information (Email, Calendar, Contacts, Notes, and Tasks), on the rugged handheld. Click on the link from the table below for the latest version of Office Mobile for your model rugged handheld computer.

The Clean Bluetooth utility clears all Windows registry entries that are being used by the Microsoft Bluetooth Manager. It can be used on Juniper Systems rugged handheld computers running the Microsoft Windows Mobile operating system. This utility clears existing issues with an incorrect or no passkey being assigned to a Bluetooth device, an inaccessible virtual COM port number that was previously assigned to a now deleted Bluetooth device, and other potential issues. To avoid such issues in the future, follow every step of the Bluetooth Setup with Microsoft drivers.

From the table below, right-click on the file to download and save to a location on your desktop PC. Copy to and run the file on the Field PC. A soft Reset of the Field PC will be required.

The Microsoft .NET Compact Framework may install automatically with your application software, or your application software may only need the version that is already pre-installed in the operating system. If not, click on the version link from the table below for the Field PC model on which you would like to install software. The Microsoft .NET CF is used to run software applications that were written using a "managed" code language (VB .NET, C#, J#, etc.) in Microsoft Visual Studio.

To verify what version is currently installed on any specific handheld, go to File Explorer > Windows, and then tap to run the “cgacutil” program.

If the desktop install will not work, then you can alternatively download the following direct install CAB file, copy to the handheld computer, locate in File Explorer on the handheld, and then tap on the file.

NETCFv35.wm.armv4i.cab