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Minor charging protection modification on Mesa 3 Android

January 27, 2023 Article #14952

This article describes a power issue unique to a small percentage of Mesa 3 Android units. We believe such units have experienced an initial power spike when charging through the power port or some other unregulated power condition beyond the limits that are detailed at the following web page.

Power Input Requirements and Limits

Most power issues on the Mesa 3 can be diagnosed using the following troubleshooting guide:  

Power troubleshooting on Mesa 3

If your Mesa 3 was built before 16 May 2022 and continues to have trouble charging via the power port after completing all of the steps outlined in the troubleshooting guide, the mainboard may need to be replaced due to a component failure following the event and the new part number 30465 I/O Flex Plus can be installed. This most often does not affect charging through a dock.

To request a repair for your Mesa 3, please follow the instructions and fill out the form starting at this web page:

https://junipersys.com/support/repair-order-form