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Allegro Wireless Keyboard Will Not Charge

Article #17168

This information applies to the Allegro Wireless Keyboard

If your Allegro Wireless Keyboard will not charge past 50%, is locked at that level as indicated by two red LEDs, and immediately powers off after disconnecting the external power supply, this indicates a power fault.

To resolve this issue, the keyboard must be sent in for evaluation and repair by submitting the repair order form.

Reviewed & approved: 19 May 2026, TR