Cellular modem missing on Mesa Pro
September 25, 2023 Article #15973
Improvements for this condition have now been provided with our OS 23220 or later as detailed in the Release notes for Mesa Pro updates.
Original article from 27 June 2023
Errors in the current Windows 11 cell driver package can cause the 4G LTE cell modem to disappear on the Mesa Pro. If the cell modem was working but is no longer visible, the following document contains instructions for a temporary workaround.
Mesa-Pro-disappearing-modem.pdf
The files that are referenced from those instructions are available below.
SWI9X50C_01.14.22.00_00_GENERIC_002.057_000.exe