Learn Geode Connect for Android

Geode Connect is a utility app that allows you to customize and fine-tune the Geode to your specific project or application. Each screen in Geode Connect serves one of three primary functions: configuration of the Geode, validation of Geode accuracy, or changing Geode Connect settings. Though it does have some limited data-capture features, these are included only for demonstration purposes. Geode Connect is not intended to replace your data-collection app. 

Home

The Home screen for Geode Connect serves as a dashboard for the Geode receiver. On this screen, you can view connection status, correction mode, and positioning data. It displays latitude, longitude, altitude, estimated horizontal error, fix info (GPS, DGPS, RTK, and so on), speed, heading, number of satellites in fix, PDOP, and correction signal. 

You can drag and drop each box to reorganize the screen to your preference. 


From the toolbar at the bottom of the screen, you can access the Skyplot, Location, Terminal, and Settings screens. Open the menu to view preferences and open additional screens. For more information on these options, see Settings.

Tap the orange Geode icon in the top left corner to disconnect or change your GNSS receiver.

Next to the icon is the battery charge indicator, the name of the Geode to which you are connected, and the active correction type (SBAS, NTRIP/RTK, or Atlas). The satellite icon in the top right corner will tell you which correction service you are using, and it will turn green when you are connected. If you have enabled the RD1 NMEA sentence, the satellite icon color changes relative to the signal quality. For more information, see Atlas Correction Service

Skyplot

The Skyplot screen shows which satellites are being used in the positioning solution and where they are in the sky. It also shows satellites that are being tracked by the Geode. 

On the Skyplot screen, each satellite is identified by a space vehicle number (SVN) and color for its constellation. The location of each satellite on the
Skyplot indicates where its location in the sky relative to true north. The outside ring is 0° elevation (horizon). The inside ring is 45° elevation—halfway above the horizon from the Geode’s present location. The intersection of the two lines indicates directly overhead. 

Satellite symbols outlined in red indicate that the satellites are being tracked, but they are not yet a part of the positioning solution. Satellite symbols outlined in blue indicate that a correction is being applied to the signal.

Multi-GNSS Geode models support the Galileo, BeiDou, GPS, QZSS, SBAS, and GLONASS constellations. 

The Skyplot screen is meant to be used as a guide. It shows the relative visibility of satellites in the sky, but it is not an absolute reference for satellites used in the positioning solution.

If the Skyplot screen is not displaying data,

  1. Go to the Settings screen by tapping the gear icon  in the navigation bar. 
  2. Select Receiver Configuration.
  3. Under Active GNSS Constellations, select Multi-GNSS
  4. Under NMEA Sentences, select GSV
  5. Tap the save icon 

Location

The Location screen includes the waypoint capture screen, which allows you to demonstrate point capture and share captured data as CSV, KML, or KMZ files. This feature allows you to validate the accuracy of the Geode without requiring the use of a third-party app.

Capture Waypoints

Geode Connect for Android only records waypoints if the following NMEA sentences are activated: GSA, RRE, and GGA. (See NMEA Sentences for instructions on how to enable NMEA sentences.)

To capture a waypoint,

  1. With the Geode in the position you would like to capture, tap the waypoint icon .

A waypoint with your location will be added to your list.

  1. Type a description or name for the waypoint (optional).
  2. Tap OK.

Delete Waypoints

To delete waypoints,

  1. In the upper right corner, tap Select Multiple.
  2. Select the waypoint(s) you want to delete.
  3. Tap the trash icon
  4. Tap Delete

Share Waypoints

To share waypoints,

  1. In the upper right corner, tap Select Multiple.
     
  2. Select the Waypoint(s) you want to share.
  3. Tap the share icon 
  4. Name the waypoint file.
  5. Choose the file type: CSV, KML, or KMZ.
  6. Tap OK. Geode Connect will package the waypoints in the file type chosen and prompt you to use your device to share the file. 
  7. Choose the app you would like to use to share the file.
  8. Follow the instructions on your device to finish the file share. 

Terminal

The Terminal screen displays the NMEA sentences the Geode is receiving. It provides the options to show timestamps (top center), pause the stream (top right), or capture and save the data (bottom right).

 

This screen also gives you flexibility to configure the Geode and customize data output. 

Tap the plus icon  to reveal the following options:

  • To capture data received by the Geode, tap the play icon  Tap it again to stop logging data. 
  • To view saved data logging files, tap the folder icon . Tap the three vertical dots to the left of a log file to delete or share it.
  • To send a command to the Geode, tap the command icon . The dialog box will offer Show/Hide Log as the default command.

For a comprehensive list of commands and messages that can be used to configure the Geode, please refer to technical documentation provided by Hemisphere GNSS.

  1. Go to https://hemispheregnss.com/ > Resources & Support > Technical Documentation
  2. Select the Technical Reference Manual (it may include a version number). 

CAUTION: Use at your own risk. It is possible to cause communication or other errors in the Geode that may require technical assistance to repair. 

Settings

The Settings screen provides options for the configuration of the Geode receiver and Geode Connect settings. The following sections describe each of these options.

Preferences

The Preferences screen allows you to customize your preferences for how information is displayed in Geode Connect. 


Under Preferences, you can change the application units, position format, specify whether the app will show the hemisphere, or enable mock locations.

Note: Changes must be saved in order for them to remain from screen to screen. If the save icon in the lower right corner of the screen is orange, this means there has been a change that needs to be saved. Tap the save icon  to save changes . 

Enable Mock Locations

When using the Geode with Android devices, some third-party mapping and data-collection apps connect directly with the Geode through the Bluetooth wireless port. Some apps depend on the Android operating system to provide positioning data. 

If you are using the Geode, it is because your project demands precision GNSS. However, if your app is depending on the operating system of your device, it may be collecting data via the consumer-grade receiver in your phone or tablet—not the Geode. 

The best way to figure out where your app is getting its positioning data is to take a moment to examine the app. If the app allows you to directly choose an external receiver, you can select the Geode and trust the app will rely on the Geode. If the app provides no option for choosing an external receiver, it is most likely relying on the Android operating system for its data. You will need to activate Geode Connect as a mock location provider in order for the app to collect data via the Geode. To do this, you will need to enable developer options in the Android OS, configure Geode Connect as a mock location provider, and test the mock location provider. 

Enable Developer Options in the Android OS

Changing the mock location provider is a developer option. All developer options in Android are disabled and hidden by default. The first thing you have to do is tell Android that you are a developer:

  1. From the Android home page, go to Settings > About phone (or About Tablet).
  2. Tap Build Number seven (yes, seven) times. This will unlock the Developer options.

Note: Build Number may not look like you can tap on it. Tap on it anyway. After three taps, Android will prompt you to continue becoming a developer. 

Once you are a developer, close the Android settings and open Geode Connect. 

Configure Geode Connect as a Mock Location Provider

For the data received by the Geode to replace the data being received by the device’s GNSS receiver, you will need to set up Geode Connect as a mock location provider.

To set up the mock location, 

  1. In Geode Connect, go to Menu > Preferences.
  2. Select the box for Enable Mock Location Provider.
  3. Geode Connect will prompt you to open Developer Options.
  4. Tap OK.
  5. Geode Connect will open Developer Options so that you can set the mock location provider. 
  6. Tap Select mock location app. (In older versions of Android, the option is Allow mock locations, and it does not ask you for a specific app.)
  7. Tap Geode Connect in the list of possible apps. 
  8. Tap the Android back button to return to Geode Connect. 
Test Mock Location Provider

After configuring Geode Connect as your mock location provider, test to make sure your app is now getting its data from the Geode. 

Both of the following tests require that the Geode is on and has had time to build its initial almanac, usually 25 minutes after it has been turned on for the first time outside. 

One-Person Test:

  1. Connect the Geode to your Android device via Bluetooth wireless technology in Geode Connect. 
  2. Verify that Geode Connect has been set as the mock location provider. 
  3. Leave Geode Connect open. 
  4. Place the Geode in one stationary position. Do not move it. 
  5. Open your mapping or data-collection app.
  6. Holding your phone or tablet, walk five to ten paces out and then walk in a circle around the Geode.

If the position in the data-collection app does not change significantly (remember, the Geode is just sitting there), the app is drawing its data from the Geode. You can continue to use the app and the Geode without any worries. 

If the position moves in a circle, the app is drawing its data from your Android device’s internal GPS receiver. Make sure all mock location provider settings have been properly configured.

Two-Person Test:

  1. One person holds the Geode, and the other person holds the Android device. 
  2. Connect the Geode to your Android device via Bluetooth wireless technology in Geode Connect. 
  3. Verify that Geode Connect has been set as the mock location provider.
  4. Leave Geode Connect open. 
  5. Open your mapping or data-collection app.
  6. The person holding the Android device remains stationary. 
  7. The person holding the Geode walks five to ten paces out and then walks in a circle around the person holding the Android device. 

If the position moves in a circle, the app is drawing its data from the Geode and the mock location provider is functioning as it should.

If the position does not change, the app is drawing its data from your Android device’s internal GPS receiver. Make sure all mock location provider settings have been properly configured. 

Connect Device

The Connect Device screen allows you to connect your Android device to the Geode. 

For more information, see Connect with the Geode.

Receiver Configuration

Note: The Receiver Configuration options are only available if you are actively connected to a Geode receiver. Changes saved on these screens are changes made to the Geode receiver, and these changes apply to all navigation and data collection apps using the Geode receiver.

From this screen, set up the Geode to meet the needs of your project or application.

Tap Help to view detailed descriptions of the settings. 

Profiles

A profile is a set of predefined GNS3 receiver settings that meets the needs of a specific project or application. You can have multiple profiles to fit different use cases.

Under Profiles, view the active profile. If no profile is selected, “Profile Not Selected” displays. To change the active profile, tap the drop-down arrow and select from the list of available profiles.

Add a Profile

To add a profile,

  1. Under Profiles, tap the new icon .
  2. Enter the profile name and tap OK.

  1. Select the appropriate settings for active GNSS constellations, NMEA sentences, and update rate. Expand an area to view additional advanced settings, to manage subscriptions, and to configure NTRIP/RTK.
  2. Tap Save.

The new profile will be created based on the current receiver settings. Any changes you make to the receiver settings will be applied to the current profile.

Edit a Profile

To edit a profile,

  1. Under Profiles, ensure the profile you want to edit is displayed.
  2. Make the desired changes to the settings, and tap Save.
Manage Profiles

To manage the profiles, tap the gear icon  to open the Profiles screen.

 

Active GNSS Constellations

You can choose which GNSS constellations to use in your solution: Multi-GNSS or GPS.

NMEA Sentences

You can choose which NMEA sentences you want the Geode to receive. In most instances, the default NMEA sentences are sufficient for your project or application. 

Note: Changes must be saved in order for them to remain from screen to screen. If the save icon in the lower right corner of the screen is orange, this means there has been a change that needs to be saved. Tap the save icon  to save changes . 

The following list explains the available NMEA sentences:

  • RD1—Correction diagnostic message output
  • DTM—Datum reference
  • GBS—Satellite fault detection used for RAIM
  • GGA—Detailed GPS position information
  • GLL—Latitude and longitude data
  • GNS—Fix data for a single or combined satellite navigation system
  • GRS—GNSS range residuals
  • GSA—GPS DOP and active satellite information
  • GST—GNSS pseudorange error statistics
  • GSV—GNSS satellites in view
  • RMC—Recommended minimum specific GNSS data
  • RRE—Range residual message.
  • VTG—Course over ground and ground speed.
  • ZDA—UTC time and date information

Update Rate

The update rate sets the message output rate through the active port. You can specify your preferences for the update rate.  To upgrade the update rate, use the Upgrade Geode menu option.

Note: At higher data rates, we recommend turning off messages not required for your application, such as GNS, RRE, and VTG messages.

Advanced

The Advanced screen allows you to configure the following advanced settings for the Geode.

  • NMEA Precision
  • Mask Angle
  • Correction Source
  • SBAS
  • Receiver Mode
  • Battery Status Sentence
  • Receiver Reset

Changes saved in the Advanced screens are made to the Geode receiver, not Geode Connect. Changes will appear in other navigational and data collection apps.

 

NMEA Precision

This specifies the number of decimal places to output in the GGA, GLL, and GNS messages.

Mask Angle

This specifies the elevation mask angle cutoff for the receiver. Any satellites below this angle will be ignored, even if they are available. 

Correction Source 

This specifies whether the Geode should automatically choose to apply the most accurate correction source available or use only a specific correction source. The Geode's default correction source is auto, which means automatically search and use the best available correction service. . 
Note: If the most accurate correction source changes while data is being collected, there may be significant differences between positions corrected by different methods. Because different correction sources use different reference datum, an automatic change to a different correction source may look like an error in a data set.

You may want to specify the correction source applied by the Geode. You can set the Geode to use any of the corrections sources listed in the table below.

Correction Source Options

Setting Action If signal is lost/unavailable

Auto

Geode chooses the correction source based on the current level of accuracy

Geode will try the next option in the following order:

  • NTRIP/RTK
  • Atlas
  • GALHAS
  • SBAS
  • None/Autonomous

NTRIP/RTK

Geode uses corrections only from NTRIP/RTK.  Geode will not apply any correction.

Atlas

Geode uses corrections only from Atlas.  Geode will not apply any correction.

SBAS

Use  corrections only from SBAS.  Geode will not apply any correction.

None

Geode does not use any corrections.  Geode will not apply any correction.

SBAS

This specifies which SBAS satellites the Geode should use for GPS correction. Usually, selecting Auto is sufficient because the various SBAS services cover different geographical areas. However, there are some areas where these services overlap (see map below).

For example, if you are collecting corrected GPS positions in the Northeastern United States, the Geode may be receiving SBAS corrections from WAAS or EGNOS. If the receiver is set to Auto, it may even jump back and forth between the two. 

The two services use different reference datum or models. Switching between them can cause significant error between different points of data. 

In areas of overlap, the best practice is to select a specific SBAS service the Geode should accept corrections data from.

  • Auto—Sets the appropriate SBAS PRNs based on the autonomous GPS position.
  • EGNOS—European Geostationary Navigation Overlay Service (Europe SBAS) PRN 120, 124, 126
  • GAGAN—GPS Aided GEO Augmented Navigation (India SBAS) PRN 127
  • MSAS—MTSAT Satellite Augmentation System (Japan SBAS) PRN 129, 137
  • SDCM—System for Differential Correction and Monitoring (Russia SBAS) PRN 125, 141, 140
  • SouthPAN—Southern Positioning Augmentation Network (Australia and New Zealand SBAS) PRN 122
  • WAAS—Wide Area Augmentation System (North America SBAS) PRN 133, 135, 138
  • None—SBAS corrections disabled.

Receiver Mode

These options affect how the Geode collects and processes positioning information and how it outputs certain types of data. 

Receiver Mode Options

Option Description Recommendation Additional Explanation
SureTrack Legacy feature. Only seen with GNS 1 and 2 in an older version of Geode Connect.
Mixed The default option. The receiver uses all GNSS satellite signals available to calculate the position solution. This includes non-GPS satellites, which do not have DGPS or SBAS corrections. Certain NTRIP/RTK services do provide corrections for non-GPS satellites. The best choice for most situations. Particularly good if there is a lot of interference.  
NULL NMEA

The recevier sends a NULL NMEA message when it cannot get a fix.

Turn off if the app you are using shows your position as (0°, 0°), a location in the Atlantic Ocean west of Africa. This option is available because different navigational apps interpret NULL messages differently. Some apps interpret a NULL message to mean that the Geode’s position is (0°, 0°), which is west of Africa in the Atlantic Ocean.
SBAS Ranging The receiver treats SBAS satellites as GPS satellites to speed up the initial position fix. Use to speed up the initial position fix. Turn off for improved accuracy. SBAS satellites operate in a time system distinct from that of the GPS satellites, so a position solution that includes SBAS satellites may be less accurate than a GPS-only or GNSS-only solution.
Tunnel Faster reacquisition of the fix after coming out of a tunnel. Use it as needed.   

In Geode Connect, the battery status sentence looks like this: 

This sentence may not be recognized by some navigation or data-collection apps. If it causes problems in an app, disable it. 

Receiver Reset

Reset Options allows you to reset your Geode with a soft reset or to the factory defaults. 

 CAUTION: Resetting the receiver cannot be undone. 

The two choices for resetting your Geode are

  • A soft reset returns the Geode to default settings.
  • Set factory defaults returns the Geode to the default settings and also clears the real-time clock at startup, the backed up ephemeris and almanac, and reboots the receiver.

Following a factory reset, the time to first fix will increase by 4–6 minutes because the Geode will re-download the data when it connects with a positioning satellite. 

The two almanac messages from the GPS satellites alternate every 12.5 minutes. After setting to factory defaults, the best practice is to turn on the Geode and wait 25 minutes to ensure a complete Almanac has been stored.

Manage Subscriptions

GNS3M devices offer a subscription to Atlas. This screen allows you to view the details of your current subscription, apply unlock codes, and view the subscriptions that are available for activation.

Tap View Available Features to apply upgrades to the Geode. For more information, see Upgrade Geode.

Configure NTRIP/RTK

Use this screen to enter the information supplied by your NTRIP/RTK service provider, including the caster IP address, port, username, and password. 

Note: The picture below shows NTRIP selected as the RTK protocol. If the information from your service provider is only an IP address and port and does not include a username, password, and mount point, then choose Direct IP as your RTK protocol.  

Note: NTRIP/RTK settings are stored in the Geode Connect app, not in the Geode receiver. 

NTRIP is a useful protocol for precise correction of real-time positioning solutions. (See NTRIP and RTK.)

The Geode is able to calculate an RTK Fix/Float position with sub-meter to centimeter-level accuracy. NTRIP services do require an internet or cell data connection (via your mobile device) and usually involve either a free or paid subscription to the service. 

If you have a subscription to an NTRIP/RTK service, Geode Connect will allow you to configure the Geode to use that service. 

Note: Save changes before leaving the screen.

To establish an NTRIP/RTK connection,

  1. Ensure the handheld device you are using to host Geode Connect has a data connection.
  2. Enter the identifying information supplied by your NTRIP/RTK service provider. 
  3. Verify “Send GGA to Caster” is checked. This tells the Geode to send its position to the caster so that the caster can locate the mount points closest to the Geode’s position.
  4. Tap Download Mount Points
  5. Tap the drop-down menu in the Mount Points section. This will open a list of mount points in the network close to the Geode’s position. 
  6. Choose the appropriate mount point.
  7. Tap Start NTRIP/RTK

When NTRIP/RTK is connected and working, the word NTRIP and a closed green plug will appear on the right side of the Home page. Tap this icon to return to the NTRIP/RTK configuration screen at any time.

If NTRIP appears on the home page with an open orange plug, the Geode is still trying to establish a connection to the NTRIP service. The connection might take a while. If the Geode has trouble connecting, try selecting a different mount point.

To turn off NTRIP/RTK, tap the NTRIP icon in the upper right corner to go to the NTRIP Configuration screen. Select Stop NTRIP.
Third-Party Apps and NTRIP/RTK

When using the Geode with your device, some third-party mapping and data-collection apps may need some help connecting to an NTRIP/RTK service. 

If the third-party app has built-in NTRIP/RTK capabilities, do not use Geode Connect. Simply connect to the Geode and configure NTRIP/RTK in the third-party app. 

If the third-party app does not have built-in NTRIP/RTK capabilities, you can use Geode Connect to supply that service directly to the app. You will need to connect the Geode to both apps: Geode Connect and the third-party app. 

This is accomplished via Mock Locations, which can be configured in Geode Connect.

Once the Geode is connected to both apps, Configure_NTRIP services in Geode Connect. Leave Geode Connect open while using the third-party app. 

 

Configure NTRIP/RTK Advanced Options

The NTRIP/RTK Configurations Advanced screen allows you to give more direction about how Geode Connect will communicate with your RTK server.  

 Use TLS/SSL. From NTRIP/RTK Configurations Advanced screen you can indicate that you would like to use a TLS/SSL connection to your NTRIP service provider. Your NTRIP service provider will let you know if you need to use this option.

To connect with TLS/SSL, 

  1. Select Use TLS/SSL Connection.
  2. Tap Save.

Use Proxy Server. From NTRIP/RTK Configurations Advanced screen you can direct Geode Connect to use a proxy server. You may need to use a proxy server if a network firewall blocks the port that your NTRIP service is using. 

To use a proxy server, 

  1. Select Use Proxy Server.
  2. Enter the proxy server information. 
  3. Tap Save.

 

Port Connection

The Geode remembers the settings assigned to each configuration port, and the settings will be used when you physically connect with that port. This allows you to quickly switch between use cases.

Sample use cases for the same Geode:

  • Use Case 1—Mounted on a pole for data collection on foot in heavy tree canopy. Geode settings optimized for a Bluetooth wireless connection, slow travel, and GNSS constellations (more potential satellites in view through the trees).
  • Use Case 2—Mounted in the cab of a truck for carefully locating previously marked research sites.  Geode settings optimized for a USB connection, slower travel, and NTRIP/RTK correction.
  • Use Case 3—Mounted on a fast moving four wheeler on rolling hills with open sky.
    Geode settings optimized for an RS-232C connection, quick travel, and an unobstructed open sky.

To define the settings for a configuration port,

  1. Tap Configuring Port at the bottom of the screen.
  2. Tap the drop-down arrow and select the port you want to configure. Then, tap Save.
  3. Select a receiver profile and/or modify the settings as desired.
  4. Tap the save icon .
Geode Connect automatically applies these settings each time you connect with that configuration port.

Port Connection

The Geode remembers the settings assigned to each configuration port, and the settings will be used when you physically connect with that port. This allows you to quickly switch between use cases.

Sample use cases for the same Geode:

  • Use Case 1—Mounted on a pole for data collection on foot in heavy tree canopy. Geode settings optimized for a Bluetooth wireless connection, slow travel, and GNSS constellations (more potential satellites in view through the trees).
  • Use Case 2—Mounted in the cab of a truck for carefully locating previously marked research sites.  Geode settings optimized for a USB connection, slower travel, and NTRIP/RTK correction.
  • Use Case 3—Mounted on a fast moving four wheeler on rolling hills with open sky.
    Geode settings optimized for an RS-232C connection, quick travel, and an unobstructed open sky.

To define the settings for a configuration port,

  1. Tap Port Connection at the bottom of the screen.
  2. Select the port that you would like to configure. 
  3. Select the configuration settings and/or apply the appropriate profile. Then, tap Save
    Geode Connect automatically applies these settings each time you connect with that configuration port.

Upgrade Geode

On the Upgrade Geode screen, you can request a quote for upgrades, activate your upgrades, or extend a subscription.

You can apply upgrades via activations or subscriptions. 

  • Activations include a one-time upgrade to apply a new feature to the product. The available activations include increased output rates, multi-frequency, and Atlas basic L-band corrections.
  • Subscriptions include time-based purchases of an H10 or H30 Atlas L-band correction service.

This screen can also be accessed from under Receiver Configurations > Manage Subscriptions

Request a Quote

To request an activation or subscription quote, 

  1. Select the check box next to one or more activation or subscription.
  2. Select Next.

Note: If you have a single-frequency Geode, the only activations available are 10 Hz and 20 Hz.

  1. Enter your contact information.
  2. Tap Next.

  1. On the Quote Summary screen, verify your information is correct and then select Send Now.

An email requesting your quote will be sent to Juniper Systems and a representative will contact you.

When the request email is sent, you will receive a Quote Reference Code. This code can be used to reference your request if you encounter any problems and need to contact Juniper Systems.

Activate Upgrade

If you have already purchased an activation or subscription you will need to activate it in Geode Connect.

  1. Verify your device is connected to the GNS3 and the internet.
  2. In the activations list, tap the yellow activate option next to the upgrade you would like to activate.

Extend a Subscription

To extend your current subscription,

  1. Select the check box next to your subscription.  It will be marked with a yellow “Extend.”
  2. Select Next.
  3. Request a quote for the subscription by following the process listed in the Request a Quote section above.

If you purchased the subscription previously, you can activate the subscription for your GNS3 on this screen as well.

Profiles

A profile is an easy way to save and apply the configuration settings that fit a specific project or application. Open the Profiles screen to manage the configuration profiles for your GNS3 receiver. 

For instructions on adding or editing a profile, see Profiles in 7.5.3 Receiver Configuration.

Delete a Profile

To delete a profile,

  1. Tap the delete icon  next to the profile you want to delete
  2. Tap Delete to confirm the profile deletion.

Export a Profile

You can export a profile as a .JSON file and use it on other GNS3 receivers.

To export a profile,

  1. Tap the export profile icon  next to the profile you want to export.
  2. Select the desired file location. 

Import a Profile

You can import a profile saved as a .JSON file.

To import a profile,

  1. Tap Import Profile .
  2. Locate the profile you want to import.

The imported profile is automatically applied to the active connection port.

Request Help and Send Feedback

On the Settings screen, tap Help/Feedback.

This feature links directly with the email account configured on your device and opens an email addressed to Juniper Systems Support.  The email includes detailed configuration commands from the Geode. This allows Juniper Systems Support to diagnose and solve the problem more efficiently. This info is also used when purchasing a feature upgrade for the Geode.

You can enter additional information into the email to provide a further explanation about your issue.

About

The About screen shows the Geode Connect version currently in use.